What are the responsibilities and job description for the Regional Coordinator position at UFP Grandview, LLC?
Job Summary The Inside Sales Coordinator I is responsible for developing new prospects and interacts with existing customers primarily by phone, to increase sales. Provides support to customers and account managers by maintaining frequent communication with both and by helping troubleshoot problems. Works under direct supervision; a certain degree of creativity and latitude is required; relays on pre-established guidelines to perform the functions of the job. Principle Duties and Responsibilities Maintains frequent communication with customer base and gathers information to ensure their satisfaction Handles basic issues and problems, and refers more complex issues to higher-level staff. Solicits sales orders from existing customers via phone Develops new customers via "pull" through marketing Phone-Internet Assists qualifying leads gauging interest level, time frame, needs, etc., and directs leads to proper channels Executes market penetration strategy utilizing web-based sales leads Communicates sample needs for customers/dealers/contractors with the plant Corresponds regularly with customers, i.e., Brand Bulletins, Brochures, and any program updates Helps drive new product sales by communicating unknown products to customers Works with account managers to comply with customer request and to solve customer problems Maintains positive relationships with distributors Works with Product Managers to enhance sales programs Attends shows and product introductions when necessary Attends various product trainings, as needed Prepares various reports and correspondence as required Performs other duties as required Qualifications Minimum of high school graduate Minimum 0-2 years of experience, preferably in customer service Possesses beginning to working knowledge of subject matter. Working knowledge and proficiency in the use of computer and business-related software, including Microsoft applications (Excel, Word and Outlook) Working knowledge of various office equipment (computer, scanner, etc) Click here to watch what a day in the life of an Inside Sales Coordinator looks like. The Company is an Equal Opportunity Employer. Please watch our welcome video below to learn more about UFP Industries! Wondering what the companies of UFP Industries are all about? We're successful. We've been around for more than 65 years, and we've been profitable every year since our founding. We work hard, and we know how to set and beat records. We're competitive. Our line of work is demanding, but you'll get back what you put in and have fun doing it. We're family. We care for each other and want to see each other succeed. We enjoy watching each other build great careers and take advantage of the many opportunities we have to advance. And that makes UFP Industries a great place to be. We work hard and smart. We learn and grow from each other, from experience, from trial and error, from success. We collaborate to maintain our competitive edge. And we do it all on a global scale.
