What are the responsibilities and job description for the Genetic Counseling Assistant position at UF Health Aortic Disease Center?
Company Description
UF Health Aortic Disease Center is a leading facility dedicated to providing expert cardiovascular and vascular care. Our multidisciplinary team includes board-certified, fellowship-trained specialists in cardiovascular and endovascular surgery. Recognized as one of the highest-volume aortic centers in the nation, we serve patients from around the globe with personalized, high-quality, patient-centered care. Our commitment is to deliver exceptional outcomes, helping patients return to their lives and loved ones with improved health.
Role Description
This is a full-time, on-site role based in Gainesville, FL, for the position of Genetic Counseling Assistant at the UF Health Aortic Disease Center. In this role, you will assist genetic counselors with administrative and support tasks, including coordinating patient care, managing medical records, contacting patients, and facilitating genetic testing. You will work closely with patients, healthcare teams, and other stakeholders to ensure efficient and compassionate service delivery.
• Assist in triaging and managing genetic counseling/testing inquiries and referrals.
• Schedule patients for genetic counseling appointments and obtain relevant records and information for the genetic counselors prior to these appointments.
• Answer patient questions about the genetic counseling appointment and testing process.
• Coordinate genetic testing samples, including packaging and shipping of genetic testing kits.
• Assist with informed consent by sending genetic test consent forms to telemedicine patients and ensuring all signed test consent forms are uploaded to the patients’ medical record.
• Assist with insurance coordination and completion of insurance billing paperwork, when required by the genetic testing laboratory or patient’s insurance company.
• Work closely with various genetic testing laboratories to track testing progress and results, and provide relevant information (such as clinical documentation and insurance information) as needed for test orders.
• Assure the timely arrival of test results and notify the genetic counselors about any problems or delays in testing.
• Share positive testing letters, family letters, test reports, resources/support information, and genetic counselor notes with patients and families electronically or by mail.
• Fax genetic counselor notes and test reports to referring providers outside the institution.
• Enter, update, and maintain all patient encounters, information, and test results within the genetic counseling clinical database.
• Participate in genetics-related research projects as they arise.
• Perform other duties as assigned by the genetic counselors.
• Collect family health histories and generate pedigrees for patients.
• Disclose negative genetic testing results to patients over the phone under the direct supervision of a genetic counselor.
• Shadow genetic counselors during in-person and telemedicine patient appointments.
Preferred Qualifications
• Bachelor’s degree with an interest in genetic counseling, genetics, aortic disease, and/or counseling
• Knowledge of biological, medical, nursing, or similar field of study
• Strong computer skills including proficiency in Microsoft Word, Excel, and Outlook
• Experience with Epic (or other electronic medical records systems)
• Excellent customer service skills
• High attention to detail
• Willingness to learn
• Excellent communication skills, both verbal and written
• Strong organization and multitasking skills
• Genetic Counselors will not be considered for this position, as this is an early-career position that is more ideal for candidates taking a gap year before graduate school or with an interest in hereditary cardiovascular care.