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Administrative Assistant

UCP of Western Massachusetts
North Adams, MA Full Time
POSTED ON 4/29/2026 CLOSED ON 6/5/2026

What are the responsibilities and job description for the Administrative Assistant position at UCP of Western Massachusetts?

Administrative Assistant Job Type: Full Time Location: North Adams, MA

Schedule: 37.5 hours/week, M-F Position Description The Administrative

Assistant is primarily responsible to greet and direct consumers and

visitors to the facility, respond to general questions, oversee, and

coordinate the activities of the front desk/reception and to assist

management staff in an administrative capacity, insuring the highest

quality of delivery of information and support. Administrative Assistant

Responsibilities: -Provide a welcoming presence to visitors. Greet

everyone as they enter the building. Help direct individuals to correct

staff/location/etc. - Follow agency safety procedures for visitor entry

and ensure that all visitors sign in. - Answer a multi-line phone system

and transfer calls to proper extensions. - Ensure that up-to-date

information is available, including program brochures, agency newsletter

and upcoming event calendars. - Maintain meeting rooms and schedule

rooms for people wishing to access these resources. - Complete and

submit weekly the Family Support and MRC tracking logs. - Track

registration for upcoming Family Support programming. - Prepare

materials needed for workshops and meetings (PowerPoints, handouts,

etc.) including assisting in organization, clean-up, and preparation of

program space for activities. - Prepare and send documents to promote

communication between departments and other professionals as assigned. -

Assist in the scheduling and coordination of training for staff,

individuals, and families. - Make copies and material packets for

department staff as needed. - Collect and track Adult Family Care

Carelog paperwork as needed by department. - Create and prepare mass

mailings to consumers including program invitations/special event

fliers/etc. including stuffing and labeling envelopes. - Ensure

knowledge of all programs to best represent them in the most positive

way possible. - Maintain Agency White Board of events. - Complete and/or

file consumer related records, as assigned, per standard format assuring

appropriate confidentiality and safe keeping of documents, required

forms and progress forms. - Assist staff with program and service

preparation (i.e., Pecs cards, lamination, faxing, shopping, room set

up, etc.). - Assist in the implementation of special projects across

agency departments, as assigned. - Attend staff meetings as assigned. -

Update staff mailboxes and sign-in board when new staff are hired or

staff leave the agency. - Attend educational fairs and community events

where UCP is a vendor as requested. Qualifications: - A high school

diploma or equivalent - Proficient in computer skills, MS Office Word,

Excel, Access, and PowerPoint with ability to learn new systems and

software - Must possess excellent typing and data entry skills -

Excellent verbal and written communication skills - Ability to

understand concepts of confidentiality and privacy - Ability to work

flexible hours as needed - Ability and desire to work in a team

environment - Cultural Competency - Knowledge of local community

resources and community-based providers, and UCP programming - Must be

self-motivated, positive, and energetic - Strong interpersonal skills -

Ability to prioritize and follow-through on multiple tasks/projects -

Satisfactory CORI, SORI, DPPC, National Fingerprint background checks.

Benefits: - Medical, dental and vision insurance after first month of

employment - Earn two weeks of vacation in first year of employment, and

three weeks of vacation after first year - Three personal days per

year - Earn up to seven sick days per year - Reimbursement up to \$500

annually toward related license, certification or associations. - May

qualify towards federal student loan forgiveness. - 403(b) retirement

program with company match after one year - Mileage reimbursemet -

Employee referral program and more!

Salary : $500

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