What are the responsibilities and job description for the Parish Administrator/Office Manager position at UCC Norwell?
United Church of Christ Norwell is a vibrant, growing, and inclusive community serving the South Shore of Massachusetts. We seek a Parish Administrator to manage and support the daily operations of the church office, the ministry teams, staff, and to foster a welcoming, organized, and well-connected community.
Position summary:
The Parish Administrator, who operates as the office manager, plays a central role in the life of the church by coordinating communications, maintaining records, and providing administrative leadership and support to staff, ministry teams, and congregants. This individual serves as a welcoming first point of contact and ensures the smooth and efficient operation of the church office.
Responsibilities:
- Provide administrative support to staff and lay leadership
- Provide front desk support by welcoming visitors, answering inquiries, and managing phone and email communications with professionalism and warmth
- Produce printed communications, such as weekly bulletins, special event bulletins and annual report
- Organize and maintain digital files, membership records, parish statistics, and mailing lists using Microsoft Office Suite and SharePoint
- Maintain and update the church directory and database
- Serve as the point of contact for prayer requests and maintain prayer list
- Maintain and manage the church’s master online calendar
- Coordinate building use inquiries and communicate event needs to the Facilities Manager
- Oversee maintenance and repair of office equipment; monitor inventory of office and worship supplies
- Schedule and train volunteers to provide office coverage as needed
Qualifications:
- Prior experience in office administration, preferably in a church or community-based/non-profit setting
- Strong organizational and time management skills, with the ability to manage multiple priorities effectively
- Excellent written and verbal communication skills, with professional and courteous phone etiquette
- Proficiency in Microsoft Office Suite, Canva, and management of office equipment
- Demonstrated ability to handle confidential information with discretion, integrity, and sound judgment while maintaining a professional and positive demeanor
- A proactive mindset with a willingness to learn, grow, and problem solve