What are the responsibilities and job description for the Capacity Building Coordinator position at UCAN?
Position Title: Capacity Building Coordinator
Department: Violence Intervention & Prevention Services (VPS)
Reports to: Capacity Building Manager
Position Objective and Summary:
The Capacity Building Project Coordinator will provide direct support to the GASC Capacity Building Network for Community Safety, assisting in the implementation of technical assistance, training, and resource development for community-based organizations (CBOs). The Project Coordinator will work closely with the Capacity Building Project Manager to ensure smooth program operations, coordinate service delivery, and track program milestones. This role will be instrumental in supporting CBOs in their organizational development and enhancing their ability to deliver effective community violence intervention programs.
Essential Functions and Responsibilities:
Program Delivery & Strategic Direction
- Assist in the execution of capacity-building initiatives, ensuring CBOs receive timely and relevant support.
- Coordinate training sessions, workshops, and technical assistance activities with The Network Training Coordinator and Subject Matter Experts (SMEs).
- Serve as a liaison between community partners, technical assistance providers, and program staff.
- Maintain accurate program documentation, including training participation logs and organizational assessments.
- Track Key Performance Indicators (KPIs) to measure the success of capacity-building efforts.
- Provide direct support to CBOs, connecting them with appropriate resources and funding opportunities.
- Ensure all grant and contract deliverables are met in collaboration with program leadership.
- Assist in the development of toolkits, guidance materials, and best practice documents for community partners.
- Work with internal teams to gather and analyze data for program evaluation and reporting.
Capacity-Building Services & Support
- Oversee the coordination of workshops, training sessions, and resource-sharing initiatives to strengthen CBOs’ operational and programmatic effectiveness.
- Develop a knowledge management system for best practices, toolkits, and learning materials.
- Provide direct guidance to CBOs on program development, evaluation, and sustainability strategies.
- Ensure ongoing needs assessments are conducted to tailor capacity-building efforts effectively.
- Create and implement individualized capacity building plans with CBOs based off needs assessment data.
Training & Organizational Development Support
- Assist in the coordination of training sessions for CBO staff.
- Support peer-learning networks and collaborative cohorts within the network.
- Provide technical assistance to CBOs on program planning, data collection, and sustainability strategies through connections with SMEs.
- Research and share emerging best practices in community violence intervention (CVI).
Stakeholder Engagement & Community Partnerships
- Develop and maintain relationships with key stakeholders, including nonprofit organizations, government agencies, funders, and advocacy groups.
- Represent UCAN North Lawndale in meetings, conferences, and advisory boards to promote the initiative’s objectives.
- Advocate for policies and funding mechanisms that support community-based violence intervention and prevention strategies.
Monitoring Service Delivery
- Assist with the execution of the development department’s strategy to ensure program compliance and each of the Key Program Indicators are met.
- Ensure that all milestones are met on time and adhere to program objectives and deliverables.
- Responsible for developing detailed capacity building plans to monitor and track progress and ensure compliance.
- Measure performance using appropriate project management tools and techniques.
- Track project performance, specifically to analyze the successful completion of short and long-term goals.
- Demonstrate data integrity through consistent audit-ready reporting and documentation.
Quality and Accountability
- Uses UCAN CQI processes to ensure quality and accountability in job responsibilities.
- Ensures contract and/or funder performance requirements are met and reports results as necessary.
- Follows all applicable regulatory standards, including but not limited to: COA standards, IDCFS licensing regulations, IDCFS policy and procedure, CPS/ISBE policy and procedure, and Medicaid procedures.
Professionalism and Work Conduct
- Behaves with integrity, demonstrates high ethical standards, and displays a positive image of UCAN.
- Acts in a professional manner always and maintains appropriate boundaries with stakeholders and staff.
- Reports to work, meetings, training, and job related activities prepared and as scheduled.
- Understands and supports UCAN’s standard of cultural proficiency and strives to meet it.
- Responds to CBOs, SMEs, leadership, UCAN staff, and other program stakeholders in a timely manner and ensures follow up to adequately address their need.
- Performs other related tasks as required or assigned.
Education/Job Experience/Certification:
- (Bachelor's degree in public administration, Education, International Development, Social Sciences, or a related field with a minimum of 2 years' experience in program coordination, community engagement, or nonprofit administration.
– OR –
High School Diploma/GED with a minimum of 4 years of directly related, progressive work experience in capacity building, program coordination, community development, or a similar area.) - Experience supporting community-based programs, training initiatives, or technical assistance efforts.
Special Knowledge and Qualifications:
- Strategic Thinking: Ability to develop long-term goals and translate them into actionable steps.
- Project Management: Experience managing multiple projects, deadlines, and teams simultaneously.
- Stakeholder Engagement: Strong relationship-building skills with funders, community leaders, and government agencies.
- Data-Driven Decision Making: Proficiency in program evaluation, data analysis, and impact measurement.
- Public Speaking & Facilitation: Excellent presentation and training skills for diverse audiences.
- Financial & Budget Management: Knowledge of grant compliance, budget oversight, and resource allocation.
Work Environment: This position requires work off-site and in the community. This position requires evening and weekend work hours
Work Conditions: This position may require work on weekends and evenings.