Labor Relations Analyst - Hybrid

This position will work a hybrid schedule which includes a combination of working both onsite (3 days) at Greenwich Dr. and remote (2 days).

Our Team The Health Human Resources Labor Relations Team serves a critical role in ensuring UC San Diego Health strategically and effectively navigates a variety of complex issues associated with the negotiation, implementation, and interpretation of several systemwide and local collective bargaining agreements while maintaining outstanding patient care. The University of California currently has systemwide collective bargaining agreements in place with eight unions (soon to be nine), with some unions having several collective bargaining units. Our dedicated team provides detailed, timely, and high-quality services in a dynamic fast-paced environment while fostering positive relationships between the unions and University leadership. We provide hybrid work arrangements with the team currently on site three days a week after completing a six-month probationary period and occasional local travel is expected.

The Position Depending on experience and qualifications of the selected candidate, this position will be hired at the Labor Relations Representative level 2 (Analyst) or level 3 (Specialist).

The Labor Relations Analyst is an entry-level position serving in a supporting capacity within the Labor Relations team as the initial point of contact for inquiries from the unions and other external entities. If selected at this level, this role will primarily focus on co-managing a shared inbox, conducting and assigning intake accordingly, and triaging entry level inquiries from the union and other external entities.

The Labor Relations Specialist is an experienced individual contributor within the Labor Relations team, responsible for independently managing moderately to complex labor relations matters. This role applies a strong working knowledge of collective bargaining agreements, labor law, and union environments to resolve issues, respond to union inquiries, and advise management and HR team members. The position works with minimal day to day direction, collaborates with senior labor relations professionals on higher impact matters, and is expected to provide coverage for the Labor Relations Analyst role as needed.

The successful candidate at either level must have impeccable attention to detail, excellent organizational skills, and will display the ability to exercise sound judgment in navigating a fast-paced environment in a variety of highly advanced labor relations contexts, including, but not limited to, the following:

• Facilitating intake for all external inquiries in a timely and accurate manner;
• Assists during local negotiations in various bargaining units.
• Consistently representing the organization in a professional and respectful manner;
• Collaborating within the organization to obtain relevant information and documents to respond to union and organization requests for information and other inquiries;
• Comprehending collective bargaining agreements and effectively communicating practical interpretations for management to implement in the work environment;
• Preparing reports and pulling data regarding the type and frequency of inquiries and solutions;
• Ensuring all contractual, legal, and internal deadlines are adhered to and providing appropriate and timely updates to management as needed;
• Maintaining adequate records at all times to preserve necessary documentation critical to the defense of the organization in labor contexts;
• Independently providing appropriate guidance regarding moderately complex collective bargaining agreement interpretation and application to ensure adherence to contract provisions and applicable labor laws; and
• Other duties as assigned.

MINIMUM QUALIFICATIONS

• Six years of related experience, education/training, OR a Bachelor’s degree in related area plus two years of related experience/training.
• To be considered for the Labor Relations Representative 3 level, you must have seven years of related experience, education/training, OR a Bachelor's degree in a related area plus three years of related experience/training.
• Experience serving in a professional administrative support role.
• Familiarity with case management and Human Resources systems.
• Experience monitoring and triaging inquiries.
• Experience with conflict resolution and managing volatile situations/individuals effectively.
• Exceptional organizational skills, attention to detail, and the ability to manage competing priorities in a fast-paced, high-volume department.
• Excellent verbal and written communication skills with varying levels of personnel, including colleagues, managers, and external entities.
• Ability to work independently under pressure and complete assignments in a timely and accurate manner.
• Strong PC literacy, including Microsoft Office Suite.
• Ability to analyze and convey information while defining the problem or objective; identify relevant concerns, patterns or relationships; formulate logical and objective conclusions; and recommend alternatives and their implications.
• Ability to maintain a high degree of discretion, integrity, and sensitivity to confidentiality and privacy.

PREFERRED QUALIFICATIONS

• Familiarity with healthcare, higher education, and/or unionized environments and the issues unique to these settings.
• Experience with UC staff personnel policies/procedures and union contracts.
• Experience working in healthcare Human Resources.
• Public employer experience in California
• General awareness of legal risk factors associated with federal and state employment and labor laws.