Lab Administrative Assistant - Student Health - 139499

Payroll Title

BLANK AST 3

Department

STUDENT HEALTH SERVICES

Hiring Pay Scale

$29.42 - $42.16 / Hour

Worksite

Campus

Appointment Type

Career

Appointment Percent

100%

Union

CX Contract

Total Openings

2

Work Schedule

Days, 8-Hour Shifts, Monday-Friday

#139499 Lab Administrative Assistant - Student Health

Filing Deadline: Fri 5/15/2026

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UC San Diego values and welcomes people from all backgrounds. If you are interested in being part of our team, possess the needed licensure and certifications, and feel that you have most of the qualifications and/or transferable skills for a job opening, we strongly encourage you to apply.

UCSD Layoff from Career Appointment: Apply by 5/6/2026 for consideration with preference for rehire. All layoff applicants should contact their Employment Advisor.

Reassignment Applicants: Eligible Reassignment clients should contact their Disability Counselor for assistance.

Description

The mission of the Student Health & Well-Being (SHW) cluster is to promote a culture of health and well-being for the student community, deliver equitable high-quality innovative services, incorporate inclusive approaches, and celebrate diversity, with the goal of adoption and maintenance of healthy behaviors contributing to the academic success and personal development of all students.

The UC San Diego SHW cluster, which reports through UC San Diego Health System, plays a leadership role in creating a strong and active wellness culture that enables all students to flourish in body, mind, and spirit. This includes promotion and the expansion/development of a student health and well-being center, and the transformation of existing departments, under the oversight of the executive director, into a cohesive, trans-disciplinary source of integrated wellness services. The SHW cluster includes the departments of Student Health Services (SHS), Health Promotion Services (HPS), Counseling and Psychological Services (CAPS), SHW Administration (ADM), and Strategic Planning, Innovation and Research (SPIR), & Student Health Assessments and Analytics (SHAA).

SHS provides primary medical care, including urgent care and support services such as laboratory, pharmacy, and x-ray to all UC San Diego undergraduate, graduate, and professional students and UC affiliates. SHS staff consists of a diverse team of physicians, nurse practitioners, registered nurses, social workers, pharmacists, x-ray technologists, clinical laboratory scientists, medical lab assistants, optometrists, medical assistants, health educators, administrative and other healthcare professionals. SHS provides integrated clinical services to address the medical needs of individual students, as well as to foster the well-being of the students as a whole person. In addition, SHS oversees the public health needs of the campus community. SHS is accredited by the Accreditation Association of Ambulatory Health Care and is fully committed to self-examination, peer review, and quality control through the utilization of data, outcome, and patient experience measurements.

Under general supervision, incumbent will be responsible and accountable for key activities associated with the UCSD Student Health Services Clinical Lab. Incumbent will assist the Lab Manager and other SHS staff with daily lab and clinic operations. Incumbent will provide administrative support in maintaining policy and procedures in accordance to CLIA and COLA requirements. Duties include scanning and organizing lab documents, manage and reconcile lab billing charges, maintain and reconcile lab inventory, manage and maintain lab metrics and assisting with patient messaging for lab appointments. Incumbent will foster patient relations and provide customer service, including greeting patients and guests, answering questions and assisting patients.

Minimum Qualifications

• Detail oriented, with proven organizational skills and ability to effectively manage time, prioritize tasks, complete projects, organize competing priorities, and effectively address complex, urgent issues as they arise.
• Strong interpersonal skills for collaborating effectively with a broad range of management, clinical and technical staff and representatives of other UCSD departments, other UC campuses and external regulatory agencies.
• Strong critical thinking and problem solving skills to manage multiple levels of information and responsibilities, to quickly assess complex problems, and to develop and implement timely and effective solutions.
• Excellent verbal and written communication skills, including knowledge of proper business formats, grammar, spelling and punctuation.
• Strong knowledge of various administrative and business software packages, and of the specialized applications for quality data management. Database management skills including querying, reporting, and document generation.
• Demonstrated ability to operate office computer and various equipment proficiently, including telephone, printer, copier, scanner and FAX machines. Thorough knowledge of business software, specialized applications and systems used in behavioral health centers / clinics. Demonstrated experience and competency with standard business equipment, computer technologies and a variety of software including system and networking software, Microsoft Office suite, email and a variety of web-based programs and browsers, with the willingness and ability to update and increase skills as needed to meet the goals of SHS and SHW. Intermediate proficiency with Microsoft Office suite (Word, Power Point, Excel, Outlook, Teams, SharePoint and One Drive) and Zoom as well as a working knowledge of Qualtrics and Canva.
• Excellent reading and comprehension skills and ability to analyze, understand and interpret complex materials, policies, and documents in a clinic environment.
• Strong skills required to effectively convey clinical and technical information both verbally and in writing and to produce high quality reports and documentation.
• Demonstrated experience interpreting complex policies, procedures, and regulatory information and developing comprehensive policies, procedures, tools, guidelines and forms.
• Cultural competency in working with diverse populations including excellent communication skills and advocacy skills.
• At all times, demonstrate the characteristics of professionalism in attire, attitude, conversation, behavior and attentiveness to others. All staff members are required to uphold the UCSD Principles of Community and to promote a positive and collaborative team environment.
• Knowledge of medical terminology and regulations regarding patients medical information and privacy. Experience working in an academic and/or patient care setting. Experience in health care setting related to patient privacy and/or protection of confidential information (including protected health information) including state and federal regulations such as FERPA and HIPAA
• Ability to use discretion, and maintain confidentiality and comply with all requirements in use of computer systems and access to any and all patient, student, employee and University data, in electronic and hard copy formats, in compliance with University, state and federal guidelines, including, but not limited to Health Insurance Portability and Accountability Act (HIPAA) and Family Educational Rights and Privacy Act (FERPA).
• Demonstrated commitment to principles of community to foster the best possible working and learning environment.
• As appropriate, submit incident reports into the UCSD SHW Incident Report System, RL Datix or current system in use, to report near-misses, process problems or patient or employee injury events. Attend required trainings and refreshers for use and proper steps to follow.
• Complete and pass test/quiz for all required training assigned by UCOP, UCSD and SHW on a timely basis.
  
  

Preferred Qualifications

• Demonstrated experience in using electronic medical records and understanding of medical record management.
• Demonstrated working knowledge of EPIC.
  
  

SPECIAL CONDITIONS

• Must complete initial mandatory health requirements, and current clear TB test results and flu vaccination. In the absence of immunization records, titer or blood test will be required to determine if other immunizations are needed.
• TB screening is required, following COEM schedule.
• Flu and COVID-19 vaccination or approved exemption are required, following UC protocol.
• Must be able to work overtime, various hours and locations, based on clinical and/or business needs.
• Occasionally required to work overtime, weekend or evening hours.
• Pre-employment physical required.
• Job offer is contingent upon satisfactory clearance based on Background Check results.
• Job descriptions are reviewed periodically and may be revised if deemed necessary.
• This job description is not intended to be all-inclusive. Employee may perform other related duties commensurate with the level and scope of this position as required to meet the ongoing needs of Student Health & Well-being.
  
  

Pay Transparency Act

Annual Full Pay Range: $61,429 - $88,030 (will be prorated if the appointment percentage is less than 100%)

Hourly Equivalent: $29.42 - $42.16

Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. The Hiring Pay Scale referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position. The Annual Full Pay Range may be broader than what the University anticipates to pay for this position, based on internal equity, budget, and collective bargaining agreements (when applicable).

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If employed by the University of California, you will be required to comply with our Policy on Vaccination Programs, which may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements.

If applicable, life-support certifications (BLS, NRP, ACLS, etc.) must include hands-on practice and in-person skills assessment; online-only certification is not acceptable.

UC San Diego Health is the only academic health system in the San Diego region, providing leading-edge care in patient care, biomedical research, education, and community service. Our facilities include two university hospitals, a National Cancer Institute-designated Comprehensive Cancer Center, Shiley Eye Institute, Sulpizio Cardiovascular Center, the only Burn Center in the county, and dozens of outpatient clinics. We invite you to join our team!

Applications/Resumes are accepted for current job openings only. For full consideration on any job, applications must be received prior to the initial closing date. If a job has an extended deadline, applications/resumes will be considered during the extension period; however, a job may be filled before the extended date is reached.

To foster the best possible working and learning environment, UC San Diego strives to cultivate a rich and diverse environment, inclusive and supportive of all students, faculty, staff and visitors. For more information, please visit UC San Diego Principles of Community.

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.

For the University of California’s Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination

UC San Diego is a smoke and tobacco free environment. Please visit smokefree.ucsd.edu for more information.

UC San Diego Health maintains a marijuana and drug free environment. Employees may be subject to drug screening.

Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts an offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; or have filed an appeal of a finding of substantiated misconduct with a previous employer.

• "Misconduct" means any violation of the policies governing employee conduct at the applicant’s previous place of employment, including, but not limited to, violations of policies prohibiting sexual harassment, sexual assault, or other forms of harassment, or discrimination, as defined by the employer. For reference, below are UC’s policies addressing some forms of misconduct:
• UC Sexual Violence and Sexual Harassment Policy
• UC Anti-Discrimination Policy
• Abusive Conduct in the Workplace