Business Systems Analyst 3

Job Summary

#CA-KN

The Business Systems Analyst 3 is a key technical and operational role within the Health Information Management (HIM) Enterprise Services department. The primary purpose is to ensure a high level of data quality across the enterprise by creating and managing sound medical record processes. This directly supports patient care, treatment, research, and teaching through the availability of well-documented, current medical records and clinical databases.

The incumbent provides technical support and troubleshooting for various EPIC modules and venues of the Electronic Medical Record (EMR). They are responsible for assuring the timely and accurate completeness of the medical chart.

Key Areas Of Responsibility Include

• Data Integrity: Standardizing data document type naming conventions, establishing consistent data definitions, and monitoring/QA data quality.
• Core HIM Functions: Managing functions related to Patient Identification (Master Patient Indexing), document imaging, electronic chart corrections, error logs, chart completion, and Release of Information (ROI) daily operations.
• Analytical Support: Producing operational and decision-making reports and analyzing/communicating process improvement opportunities.
• SME/Liaison: Serving as a Subject Matter Expert (SME) for release of information and supporting project owners by creating functional assessments, providing data requirements, and validating workflow designs.
• Compliance: Demonstrating knowledge and experience with handling sensitive information protected by various state and federal privacy statutes.
  
  

Apply By Date: 6/12/2026 at 11:59 pm – Interviews and recruiting process may occur at any time

Minimum Qualifications - For full consideration, applicants are encouraged to upload license and/or certification if required of the position

• Bachelor's degree in related area or equivalent experience or training
• Several years of relevant experience in Health Care Industry.
• Extensive knowledge of information systems concepts, technology, and issues to include local area network and enterprise technology, Internet, and intranet technology. Knowledge of hospital mainframe and PC-based software applications especially EMR, INVISION, Lotus Notes, MS Office). Ability to learn technology-specific applications. Must be proficient with demonstrated knowledge in Windows MS Office application Project Manager, PowerPoint, VISIO.
• Demonstrated knowledge and experience with handling ‘Sensitive Information’ especially protected by various statutes such as Minors (emancipated v. unemancipated, mental health; HIV Test Results (organ tissue donor, physician reporting to 3rd party, self-report), Mental Health Records (insurance, criminal, research, serious threat of violence, correctional facilities); Drug and Alcohol Abuse; Psychotherapy Notes
• Demonstrated analytical, problem-solving, and decision-making skills to define problems; collect, analyze, and interpret data; generate alternative courses of action; set objectives for decisions; anticipate consequences of data interpretation, and develop meaningful solutions to specific problems — demonstrated participation in the implementation of an activity/strategy.
• Ability to independently follow projects through to competition by applying time management skills while meeting deadlines. Ability to work independently and set appropriate priorities with minimal supervision in the context generalized objectives — the ability to exercise independent judgment with minimal supervision.
• Extensive knowledge of analytical and process improvement techniques and tools to assess performance and recommend improvements. Problem-solving and decision-making skills to anticipate and identify issues and concerns; analyze options and establish and implement solutions which balance and meet the needs of all parties and programs. Ability and experience in conducting audits and compliance with internal policies and procedures. Ability to act with flexibility and patience, and maintain efficiency and accuracy, under sustained and immediate pressure created by a heavy workload, frequent interruption.
• Demonstrated experience to train staff and to respond to requests effectively and appropriately for assistance with flexibility. Excellent ability to develop and utilize teaching and learning methods to meet the needs of staff.
• Effective teamwork and excellent oral and especially written communication skills, ability to organize and communicate thoughts logically and develop insightful conclusions — understanding of, and ability to influence and change behavior.
• Knowledge and understanding of UCDHS policies and procedures.
• Extensive knowledge of current State and Federal medical records release laws, including preemption analysis of the federal Privacy law vs. California State law. Knowledge of Joint Commission on Accreditation for healthcare organization standards, California Administrative Code Title 22, Federal Regulations, UCDHS Rules and Regulations, policies and procedures that pertain to patient confidentiality and patient care. Ability to comprehend and interpret regulations for appropriate action for compliance mandate. The release of Information experience is required.
• Ability to read handwritten and transcribed documents in the medical records, interpret information, and enter complete and accurate data into a computer database and/or file.
• Demonstrated skill to understand and support management roles in fulfilling the operational needs of the organization. Demonstrated experience in an environment that requires a strong degree of confidentiality, integrity, and good judgment.
• Exercise the utmost discretion in managing sensitive information learned in the course of performing their duties. Sensitive information includes but is not limited to employee and student records, health and patient records, financial data, strategic plans, proprietary information, and any other sensitive or non-public information learned during the course and scope of employment. Understands that sensitive information should be shared on a limited basis and actively takes steps to limit access to sensitive information to individuals who have legitimate business need to know. Ensure that sensitive information is properly safeguarded. Follow all organizational policies and laws on data protection and privacy. This includes secure handling of physical and digital records and proper usage of IT systems to prevent data leaks. The unauthorized or improper disclosure of confidential work-related information obtained from any source on any work-related matter is a violation of these expectations.
• Reporting and Background Check Requirements
• This is a critical position, as defined by UC Policy and local procedures, and as such, employment is contingent upon clearing a criminal background check(s) and may include drug screening, medical evaluation clearance and functional capacit
  
  

Preferred Qualifications

• At minimum 1 EPIC Certification highly preferred
• Bachelor’s Degree highly preferred
• Information system experience highly desirable and preferred.
• The release is of information experience highly desirable and preferred.
  
  

Key Responsibilities

• 50% - MONITORS COMPLIANCE, QUALITY ASSURANCE, AND TRAINING for HIM Chart Completion - Release of Information- Patient ID and Records Management
• 30% - Systems Analyst / EMR Chart Corrections and Documentation Integrity
• 20% - Technical and Project Support
  
  

Department Overview

Department Summary: Health Information Management and Enterprise Services (HIMES)

The Health Information Management and Enterprise Services (HIMES) department serves as the strategic backbone of the UC Davis Health (UCDH) medical record ecosystem. HIMES is responsible for the complete lifecycle of clinical data—from initial patient identity and document digitization to the complex governance of the Legal Medical Record (LMR).

By blending clinical informatics expertise with rigorous regulatory oversight, the department ensures that health information is accurate, secure, and accessible for patient care, research, and financial reimbursement.

POSITION INFORMATION

• Salary or Pay Range: $2,954.02 - $5,360.15
• Salary Frequency: Biweekly
• Salary Grade: Grade 22
• UC Job Title: BUS SYS ANL 3
• UC Job Code: 007584
• Number of Positions: 1
• Appointment Type: Staff: Career
• Percentage of Time: 100%
• Shift (Work Schedule): 8 hours
• Location: UCDHAS Building (HSP165)
• Union Representation: 99 - Non-Represented (PPSM)
• Benefits Eligible: Yes
• This position is hybrid (mix of on-site and remote work)
  
  

Benefits

Outstanding benefits and perks are among the many rewards of working for the University of California. UC Davis offers a full range of benefits, resources and programs to help you bring your best self to work, as well as to help you and your family achieve your health, wellness, financial and career goals. Learn more about the benefits below and eligibility rules by visiting either our handy Benefits Summary for UC Davis Health Employees or Benefits Summary for UC Davis Employees and our Benefits Page.

If you are represented by a union, benefits are negotiated between the University of California (UC) and your union and finalized in a contract. Read your bargaining unit's employment contract, stay abreast of current negotiations and learn about collective bargaining at UC: https://ucnet.universityofcalifornia.edu/labor/bargaining-units/index.html

• High quality and low-cost medical plans to choose from to fit your family's needs
• UC pays for Dental and Vision insurance premiums for you and your family
• Extensive leave benefits including Pregnancy and Parental Leave, Family & Medical Leave
• Paid Holidays annually as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
• Paid Time Off/Vacation/Sick Time as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
• Continuing Education (CE) allowance and Education Reimbursement Program as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
• Access to free professional development courses and learning opportunities for personal and professional growth
• WorkLife and Wellness programs and resources
• On-site Employee Assistance Program including access to free mental health services
• Supplemental insurance offered including additional life, short/long term disability, pet insurance and legal coverage
• Public Service Loan Forgiveness (PSFL) Qualified Employer & Student Loan Repayment Assistance Program for qualified roles
• Retirement benefit options for eligible roles including Pension and other Retirement Saving Plans. More information on our retirement benefits can be found here
  
  

Physical Demands

• Standing - Occasional Up to 3 Hours
• Walking - Occasional Up to 3 Hours
• Sitting - Frequent 3 to 6 Hours
• Lifting/Carrying 0-25 Lbs - Occasional Up to 3 Hours
• Pushing/Pulling 0-25 Lbs - Occasional Up to 3 Hours
• Bending/Stooping - Occasional Up to 3 Hours
• Squatting/Kneeling - Occasional Up to 3 Hours
• Twisting - Occasional Up to 3 Hours
• Reaching overhead - Occasional Up to 3 Hours
• Keyboard use/repetitive motion - Frequent 3 to 6 Hours
  
  

Mental Demands

• Sustained attention and concentration - Frequent 3 to 6 Hours
• Complex problem solving/reasoning - Occasional Up to 3 Hours
• Ability to organize & prioritize - Frequent 3 to 6 Hours
• Communication skills - Frequent 3 to 6 Hours
• Numerical skills - Occasional Up to 3 Hours
• Constant Interaction - Frequent 3 to 6 Hours
• Customer/Patient Contact - Frequent 3 to 6 Hours
• Multiple Concurrent Tasks - Frequent 3 to 6 Hours
  
  

Work Environment

UC Davis is a smoke and tobacco free campus effective January 1, 2014. Smoking, the use of smokeless tobacco products, and the use of unregulated nicotine products (e-cigarettes) will be strictly prohibited on any UC Davis owned or leased property, indoors and outdoors, including parking lots and residential space.

Special Requirements – Please contact your recruiter with questions regarding which activities apply by position

• This is a critical position, as defined by UC Policy and local procedures, and as such, employment is contingent upon clearing a criminal background check(s) and may include drug screening, medical evaluation clearance and functional capacity assessment
• This position is designated as a mandated reporter under CANRA and UC policy, and employment is contingent on compliance with applicable policies, procedures and training requirements
  
  

Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.

A Culture of Opportunity and Belonging

At UC Davis, we’re committed to solving life’s most urgent challenges and building a healthier, more resilient world. We believe in growing through every challenge, continually striving to improve, and welcoming new perspectives that strengthen our community. We recognize that a vibrant and innovative organization values both individual strengths and shared purpose. The best ideas often emerge when people with different experiences come together.

As you consider joining UC Davis, we invite you to explore our Principles of Community, our Clinical Strategic Plan and strategic vision for research and education. We believe you belong here. The University of California, Davis is an Equal Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.

To view the University of California’s Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination

Because we want you to feel seen and valued, our recruitment process at UC Davis supports openness and authenticity. Research shows that some individuals hesitate to apply unless they meet every qualification. You may be an excellent fit for this role-or the next one. We encourage you to apply even if your experience doesn't match every listed requirement. #YouBelongHere

To learn more about our background check program, please visit: https://hr.ucdavis.edu/departments/recruitment/ucd/selection/background-checks