Student Experience Manager

The UC Davis Redwood SEED Scholars Program is a four-year residential, inclusive college program for students with intellectual disabilities. Under the general supervision of the Redwood SEED Director, the Student Experience Manager is responsible for implementing strategies that enhance the residential, academic, employment and social experiences of the Redwood SEED Scholars. This position fosters a welcoming, inclusive, and supportive environment, contributing to student engagement, well-being, and success. The Student Experience Manager supervises a large team of student assistants and mentors, ensuring effective training, scheduling, and performance management. This position will identify and remedy areas of need or change with the responsibility for: supporting scholars in urgent, including after-hours situations; creating mentor schedules; supporting mentors; analyzing program systems; identifying scholar, mentor and Team needs; providing support, guidance, problem solving and effective communication; and curating a wide range of activities that align with the program’s mission of delivering an exceptional student experience.

Apply by Date: 2/6/26

JOB#83575

Minimum Qualifications - For full consideration, applicants are encouraged to upload license and/or certification if required of the position

• Bachelor’s degree in education, student affairs, psychology, or related field and/or equivalent experience/training.
• Minimum of 1 year experience in coordinating programs, activities, or events that support student engagement and development.
• Experience working collaboratively with a diverse group of individuals.
• Experience using Microsoft 365 and other software (e.g., Slack, Teams, Canvas).
• Experience supervising or leading a team, with demonstrated ability to train, organize, and motivate others.
• Excellent interpersonal, oral and written communication skills to effectively work with individuals with intellectual disabilities and members of the Redwood SEED Scholars’ administration team.
• Analytical and problem-solving skills to independently identify program and scholar needs and anticipate and solve potential problems during changing conditions and deadlines.
• Strong organizational and detail-oriented skills to manage multiple priorities simultaneously.

Preferred Qualifications

• Experience working directly with adults with intellectual disabilities.
• Experience working in Residence Life at a university or high school.
• Experience supervising a large team.
• Experience with event management.
• Familiarity with higher education systems, including student services and resources for students.
• Knowledge of UC Davis and UC Davis Health policies and procedures.

Key Responsibilities

• 45% - Mentor Supervision
• 20% - Residential Living Coordination
• 20% - Program Activities Administration
• 15% - Program Evaluation & Reporting

Department Overview

UC Davis Continuing and Professional Education (CPE) is the lifelong learning arm of the university. The division maintains the most diverse portfolio on the campus, with programs spanning pre-college, professional continuing education, workforce development, international academic and cultural exchange, and training services for corporate and agency partners. As a global leader in continuing education, CPE serves learners regionally, nationally and globally, and posts more than 55K enrollments annually making it the third largest UC Extension by enrollment. Beyond its community-facing role, CPE serves as the internal hub for online education in support of other academic units on the campus. CPE employs approximately 180 employees and draws on the expertise of approximately 1,700 instructors.

POSITION INFORMATION

• Salary or Pay Range: $58800.00 - $101200.00
• Salary Frequency:
• Salary Grade: Grade 19
• UC Job Title: STDT LIFE DEV SPEC 3
• UC Job Code: 004564
• Number of Positions: 1
• Appointment Type: Staff: Contract
• Percentage of Time: 100
• Shift (Work Schedule): To Be Discussed with Manager at time of Hire
• Location: International Center (INTLCTR)
• Union Representation: 99 - Non-Represented (PPSM)
• Benefits Eligible:
• This position is 100% on-site

Benefits

Outstanding benefits and perks are among the many rewards of working for the University of California. UC Davis offers a full range of benefits, resources and programs to help you bring your best self to work, as well as to help you and your family achieve your health, wellness, financial and career goals. Learn more about the benefits below and eligibility rules by visiting either our handy Benefits Summary for UC Davis Health Employees or Benefits Summary for UC Davis Employees and our Benefits Page.

If you are represented by a union, benefits are negotiated between the University of California (UC) and your union and finalized in a contract. Read your bargaining unit's employment contract, stay abreast of current negotiations and learn about collective bargaining at UC: https://ucnet.universityofcalifornia.edu/labor/bargaining-units/index.html

• High quality and low-cost medical plans to choose from to fit your family's needs
• UC pays for Dental and Vision insurance premiums for you and your family
• Extensive leave benefits including Pregnancy and Parental Leave, Family & Medical Leave
• Paid Holidays annually as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
• Paid Time Off/Vacation/Sick Time as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
• Continuing Education (CE) allowance and Education Reimbursement Program as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
• Access to free professional development courses and learning opportunities for personal and professional growth
• WorkLife and Wellness programs and resources
• On-site Employee Assistance Program including access to free mental health services
• Supplemental insurance offered including additional life, short/long term disability, pet insurance and legal coverage
• Public Service Loan Forgiveness (PSFL) Qualified Employer & Student Loan Repayment Assistance Program for qualified roles
• Retirement benefit options for eligible roles including Pension and other Retirement Saving Plans. More information on our retirement benefits can be found here

Work Environment

UC Davis is a smoke and tobacco free campus effective January 1, 2014. Smoking, the use of smokeless tobacco products, and the use of unregulated nicotine products (e-cigarettes) will be strictly prohibited on any UC Davis owned or leased property, indoors and outdoors, including parking lots and residential space.

Occasional evening and weekend availability to support student activities and events. Occasionally work flexible hours with on-call responsibilities.

Special Requirements – Please contact your recruiter with questions regarding which activities apply by position

• This is a critical position, as defined by UC Policy and local procedures, and as such, employment is contingent upon clearing a criminal background check(s) and may include drug screening, medical evaluation clearance and functional capacity assessment
• This position is designated as a mandated reporter under CANRA and UC policy, and employment is contingent on compliance with applicable policies, procedures and training requirements

Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.

A Culture of Opportunity and Belonging

At UC Davis, we’re committed to solving life’s most urgent challenges and building a healthier, more resilient world. We believe in growing through every challenge, continually striving to improve, and welcoming new perspectives that strengthen our community. We recognize that a vibrant and innovative organization values both individual strengths and shared purpose. The best ideas often emerge when people with different experiences come together.

As you consider joining UC Davis, we invite you to explore our Principles of Community, our Clinical Strategic Plan and strategic vision for research and education. We believe you belong here. The University of California, Davis is an Equal Opportunity Employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.

To view the University of California’s Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination

Because we want you to feel seen and valued, our recruitment process at UC Davis supports openness and authenticity. Research shows that some individuals hesitate to apply unless they meet every qualification. You may be an excellent fit for this role-or the next one. We encourage you to apply even if your experience doesn't match every listed requirement. #YouBelongHere

To learn more about our background check program, please visit: https://hr.ucdavis.edu/departments/recruitment/ucd/selection/background-checks