Repair Technician & Sales Specialist

About the job

Our Retail Sales Technician role has big-time impact! If you enjoy helping people repair and get to know their tech devices, this role is for you. At uBreakiFix by Asurion, we provide great customer service and a positive experience for our employees. We have a culture of teamwork and create career growth pathways based on your interests.

uBreakiFix by Asurion retail stores are popping up across the country. These stores offer device repair in local communities. This is a great opportunity for people of all skill levels to join our team.

Starting Pay - $15.50 to 16.50 per hour uncapped sales commission

Don’t miss this chance to be part of something big at our retail stores.

• Gain new skills and certifications.
• Provide great customer service experiences.
• Bring your ideas to leaders.
• Receive unlimited monthly bonuses for great sales!

Here’s what you’ll bring to the team:

• 1 years of customer service/retail sales experience
• 6 months of experience with product service support or electronics troubleshooting (preferred)
• Basic knowledge of mobile devices and operating systems
• Basic knowledge of Microsoft Office
• Interest in technology and agility at learning new products and features.
• Ability to deliver great customer experiences in any environment.
• Invigorated by constant personal interaction.
• Strong selling and follow-up skills.
• Exceptional organizational skills.
• Attendance/Punctuality/Dependability.
• Strong written and oral communication skills.
• Consistently personable and always maintaining a friendly team attitude.
• Ability to work flexible hours, including weekends and holidays.
• High school diploma or GED

As a retail technician, here’s what you can expect to do:

• Provide technical expertise, troubleshoot and repair customer electronic devices
• Enhance customer experience with our ‘serve, solve, and sell’ method, helping bring the Asurion Connected Home product to all customers (selling on every transaction)
• Be the face of Asurion and deliver award-winning, personalized customer experiences
• Achieve sales goals
• Organize same-day pick-up inventory (packing, shipping, receiving, and handing off packages to delivery drivers)
• Partner with cross-functional teams to deliver programs/processes and provide feedback
• Self-manage and set priorities
• Multi-task in a fast/retail environment
• Contribute & support in market, based on needs of the business and various store locations

All applicants must be able to pass a drug screening, background check and driving check.

Note: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of – personnel so classified, and they may change at any time.

We take care of you (benefits/perks):

• Ongoing training to grow your skills
• Health benefits are offered
• Skills development and hands-on training
• PTO

Job Type: Full-time

Pay: $15.50 - $16.50 per hour

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person

Benefits:

Salary : $16 - $17