Front of House Sales Associate

****MAKE SALES AND CHECK IN CUSTOMERS AND INVENTORY

Must be able to pass a drug and background check

• Looking for someone who has at least 1 year of sales history
• 1-3 years of customer service/retail sales experience preferred
• Repair experience is a plus but not required
• Proven ability to learn new, required skills to ensure the best possible customer experience
• Must have the ability and drive to continuously meet weekly/monthly sales goals
• Basic computer skills
• Strong organizational and time management skills
• Able to keep your composure when faced with multiple deadlines
• Ability to work well with others in a small, close knit team
• Reliable transportation

Tasks and Responsibilities

• Ensure that customers have an enjoyable experience by providing superior customer service and in turn creating promoters of the brand
• Assist customers from initial check in process all the way through to the completion of their repair
• Provide recommendations for problem resolution
• Diagnose, troubleshoot and repair devices
• Explain complex technical issues to customers in a non-technical, simple to understand manner
• Provide repair and replacement estimates to customers
• Provide additional recommendations for accessory up-selling
• Ensure that all repairs meet or exceed uBreakiFix quality standards
• Greet customers in a friendly, professional manner and maintain a positive work environment
• Answer phone calls to the store with a professional, courteous and friendly demeanor, ensuring that you are always committed to converting the phone call to a store visit
• Keep track of all devices and inventory while safeguarding all store stock
• Utilize the point of sale system to maintain an accurate record of customer information and a real-time status of each repair
• Maintain the cleanliness and professional appearance of the store

Job Type: Full-time

Pay: From $15.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Application Question(s):

• We deal with partners and insurance can you pass a drug trest and background check?

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Required)
• Retail sales: 1 year (Required)

License/Certification:

• Driver's License (Preferred)

Work Location: In person

Benefits:

Salary : $15