Medical Receptionist

Medical Receptionist – UBMD Ophthalmology

Full-Time | Onsite

Practice: UBMD Ophthalmology / Ross Eye Care Institute
Pay Range: $17.00–$21.00 per hour
Work Location: In person

Position Summary

UBMD Ophthalmology at the Ross Eye Care Institute is seeking a friendly, organized, and patient-focused Medical Receptionist to serve as the first point of contact for patients and visitors. This role is essential to ensuring a smooth, welcoming, and efficient clinical experience.

The Medical Receptionist supports front-desk operations by managing patient registration, scheduling, payments, and communication while maintaining professionalism, confidentiality, and excellent customer service in a fast-paced healthcare environment.

Key Responsibilities

Front Desk & Patient Support

• Greet and assist patients and visitors in person and by phone

• Register patients and accurately update demographic and insurance information

• Maintain efficient patient flow and prepare patients for clinical staff

• Assist patients with questions, concerns, or urgent needs

Scheduling & Administrative Operations

• Schedule appointments and diagnostic services using Nextech EMR

• Communicate scheduling changes with clinical staff and coordinators

• Support next-day appointment preparation and general front-desk operations

• Coordinate medical record requests, outgoing mail, and packages

Payments, Documentation & Records

• Collect payments and complete daily payment reconciliation

• Scan and manage medical records and correspondence in the EMR

• Maintain patient confidentiality and follow all policies and procedures

Qualifications

• High school diploma or GED required

• Medical office or administrative experience preferred (training provided)

• Strong customer service, communication, and interpersonal skills

• Excellent attention to detail and organizational abilities

• Comfort using computers and electronic medical record systems

• Ability to work independently and collaboratively

• Professional discretion when handling confidential information

• Positive attitude and willingness to learn

Why You’ll Love Working Here

• Competitive hourly pay

• Comprehensive benefits package

• Supportive, team-oriented work environment

• Opportunity to build a career within a respected academic medical practice

Benefits

• Health, dental, and vision insurance

• 401(k) retirement plan with employer matching

• Life and disability insurance

• Paid time off

• Retirement plan

Apply Today

If you enjoy helping patients and thrive in a fast-paced healthcare environment, we encourage you to apply and join the UBMD Ophthalmology team at the Ross Eye Care Institute.

UBMD Ophthalmology / Ross Eye Care Institute is an Equal Employment Opportunity (EEO) employer.

Salary : $17 - $21