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MEDICAL RECEPTIONIST

Northtowns Medical Office
Tonawanda, NY Full Time
POSTED ON 3/27/2026
AVAILABLE BEFORE 5/16/2026

Job Overview

We are seeking a detail oriented individual, capable of multitasking to work as a Medical Receptionist check in and check out scheduling appointments , verifying insurance and collecting patient payments.

Duties

  • Greet patients warmly and professionally, providing outstanding customer service.
  • Schedule patient appointments efficiently using Medent.
  • Verify insurance coverage and perform insurance eligibility checks to facilitate billing processes.
  • Manage patient check-in and check-out procedures while ensuring accurate documentation review and data entry.
  • Handle multi-line phone systems with proper phone etiquette to address patient inquiries and direct calls appropriately.
  • Maintain organized medical records, including filing, scanning, and updating electronic health information in compliance with HIPAA regulations.
  • Assist with medical billing and collection processes by understanding CPT coding, ICD-10/ICD-9 coding, and Medicare requirements.
  • Support clinic operations by coordinating care plans, processing referrals, and managing appointment rescheduling as needed.

Qualifications

  • Prior experience in a medical office setting or healthcare environment is required. d.
  • Strong knowledge of medical terminology, ICD coding (ICD-10/ICD-9), CPT coding, and health information management practices.
  • Excellent organizational skills with attention to detail in documentation review and data entry tasks.
  • Ability to handle sensitive patient information in accordance with HIPAA standards while maintaining confidentiality.
  • Strong communication skills combined with professional phone etiquette and a friendly demeanor.
  • Office management experience including appointment scheduling, insurance verification, and medical billing is highly desirable. Join our team to provide compassionate support that enhances patient experiences while ensuring efficient clinic operations through your expertise in medical administration!

Pay: $19.00 - $21.00 per hour

Benefits:

  • Free parking
  • Health insurance
  • Paid time off

Work Location: In person

Salary : $19 - $21

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