Access Coordinator III-HSC

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Closing Date:

04/08/2026

Type of Position:

Clinical Staff - Medical Ancillary Support

Job Type:

Regular

Work Shift:

Sponsorship Available:

No

Institution Name:

University of Arkansas for Medical Sciences

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.

UAMS offers amazing benefits and perks (available for benefits eligible positions only):

• Health: Medical, Dental and Vision plans available for qualifying staff and family
• Holiday, Vacation and Sick Leave
• Education discount for staff and dependents (undergraduate only)
• Retirement: Up to 10% matched contribution from UAMS
• Basic Life Insurance up to $50,000
• Career Training and Educational Opportunities
• Merchant Discounts
• Concierge prescription delivery on the main campus when using UAMS pharmacy
  
  

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button.

The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual orientation, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University’s Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

For general application assistance or if you have questions about a job posting, please contact Human Resources at askrecruitment@uams.edu.

Department:

ICE | CORE PA MA HSC

Department's Website:

Summary of Job Duties:

The Health Specialty Clinic (HSC) Front Desk III (Access Coordinator III) will meet, greet, and assists the public, answer telephones and/or will coordinate appointments, referrals, consults, tests and/or procedures, check in and registers patients, check-out patients, and collect payments and issue receipts.

Qualifications:

Minimum Qualifications:

• High school diploma/GED
• Three (3) years of experience in customer service, registration, billing, or scheduling preferably in a healthcare environment.
• General knowledge of office machines including printers and scanners.
• Excellent customer service skills.
• Knowledge of basic medical terminology
• Intermediate proficiency with computers (MS Office Suite preferred)
  
  

Preferred Qualifications:

• Experience in registration, billing, or scheduling in a healthcare environment
• Experience working with EPIC system
  
  

Additional Information:

Job Requirements:

• Conducts insurance verification and benefits explanation by running eligibility on patients, requesting outside records and gathering outside medical records from referrals and files patient charts as needed
• Conducts authorizations and pre-certifications, tracks pre-authorizations, and maintains referrals
• Ensures adequate stock of supplies, and cleans and maintains equipment and waiting rooms
• Conducts pre-registration, inputs and/or updates patient information, processes walk-ins, creates new patient charts, and accesses systems for orders
• Schedules and coordinates appointments and surgeries or tests using hospital systems by processing visit notifications of patients
• Records daily and monthly statistics and communicates any medical records issues
• Collects and posts payments and issues receipts. Reconciles daily deposit and batch dollars and counsels patients on any and all related financial information
  
  

Salary Information:

$33,966.40

Required Documents to Apply:

Resume

Optional Documents:

Special Instructions to Applicants:

Recruitment Contact Information:

Please contact askrecruitment@uams.edu for any recruiting related questions.

All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS

Please do not send to listed recruitment contact.

Pre-employment Screening Requirements:

Annual TB Screening, Criminal Background Check

This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.

Constant Physical Activity:

Hearing, Sitting, Talking

Frequent Physical Activity:

Crouching, Feeling, Grasping, Lifting, Manipulate items with fingers, including keyboarding, Reaching, Repetitive Motion, Sitting, Talking, Walking

Occasional Physical Activity:

Climbing, Crawling, Feeling, Kneeling, Pulling, Pushing, Standing, Stooping

Benefits Eligible:

Yes