What are the responsibilities and job description for the Supervisor, Road Maintenance position at U.S. Xpress Enterprises, Inc.?
Supervisor, Road Maintenance
USX HEADQUARTERS
Mon-Fri 7:00-4:00
Position open to remote: No
Who We Are:
Relentlessly Delivering Big Ideas. U.S. Xpress is one of the nation’s largest asset-based trucking companies. But the most valuable asset we offer isn’t tractors, trailers, or even our exclusive, cutting-edge technology. It’s the collective brainpower of thousands of visionaries and problem-solvers. Together, we are revolutionizing the transportation industry by providing innovative, custom solutions. And, here, we believe in the sanctity of a promise—both to our customers, and our people. When we focus our varied talents on reshaping the future of transportation, that’s what we call the POWER OF U.S.
Why U.S. Xpress?
Right Role. Right Tools. Right People. We invest in our talent starting on day one. You will be provided with personal and professional development opportunities that complement your interests and encourage you to build a career you’re passionate about. Whether it is employee stock options, profit-sharing, 401K, professional development, or our competitive pay, we help prepare you for the future. Be part of an organization that values out-of-the-box thinking and rewards employees for going above and beyond. Curious about the other benefits of working with us? Check out other perks below!
- Sponsored ASE Certification
- Paid OEM Training
- Boot Allowance
- Vacation, Sick, & Personal time
- Paid Holidays
- Paid Parental Leave
- Medical, Dental and Vision
What You’ll Do:
Responsible for directing and coordinating day-to-day execution of over-the-road maintenance requirements and managing the trailer wreck and sale process. This may include process audits and improvement, complying with Sarbanes-Oxley (SOX) regulations, and managing a team to ensure timely and cost effective repairs. Business needs will determine frequency and prioritization of duties.
Trailer Wreck & Sale Process Management
- Oversee the truck and trailer wreck process for all assets.
- Understand and implement the standards and requirements specific to each asset type.
- Coordinate where needed with various departments within U.S. Xpress to streamline and mitigate issues and concerns that may arise within the wreck and sale processes.
- Make financial decisions on assets based on declared value versus repair costs.
- Track and update the trailer master sale log within SharePoint.
- Develop a clear and concise understanding of SOX compliance as it pertains to the trailer sale process.
- Audit all processes associated with truck and trailer wrecks and sales and provide recommendations for improvement to upper management.
- Measure efficiency and effectiveness of all vendors associated with asset wrecks or sales.
Equipment Repair Coordination
- Review Road Call Center (RCC) issues and work orders daily to ensure departmental policies and procedures are followed.
- Review data entry for consistency, accuracy and integrity.
- Review and approve vendor expenses.
- Review lease and owner-operator charges to ensure correct billing and timely closure of any open work orders.
- Coordinate with Fleet Operations and Asset Management Teams to improve equipment utilization.
- Assist with implementation of cost control measures by reporting discrepancies to upper management.
- Evaluate departmental policies and procedures to identify issues and areas for improvement, providing recommendations to upper management.
Supervisory Responsibilities
- Oversee Road Maintenance Agents’ execution of their daily duties and responsibilities.
- Assist agents with day-to-day decision making.
- Assist upper management with personnel utilization through scheduling and staffing for sufficient coverage.
- Evaluate agent performance by identifying opportunities for coaching and development and addressing disciplinary issues.
- Perform other duties as assigned.
What We’re Looking For:
Education
Experience
- 3-5 years of experience in the maintenance trucking industry or related field
- Supervisory experience required
Skills/Certifications
- Ability to operate and lead effectively in a fast-paced environment
- Ability to make strategic decisions
- Ability to manage shifting priorities
- Communication skills
- Negotiation skills
- Critical thinking skills
- Organizational skills
- Problem-solving skills
- Computer skills including Outlook, Microsoft Office Suite
- Computer skills in AS400 and company specific applications preferred
Supervisory Responsibility: May supervise a small to medium-sized team ranging from 5 – 25 Agents
This job description indicates the general nature and level of work expected for this position. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities. Employees performing this job may be asked to perform other duties as required and the responsibilities of the position may change. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.
U.S. Xpress is an Equal Opportunity Employer committed to creating and maintaining a diverse workforce.
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