What are the responsibilities and job description for the Intake Specialist position at U.S.VETS?
Intake Specialist — Las Vegas, NV | Full-Time | Non-Exempt
$21.78–$26.13/hour (commensurate with experience)
Be the first step toward stability. Join U.S.VETS and help veterans and their families connect to the services and support they need.
Are you organized, detail-oriented, and passionate about helping people navigate systems and services? Do you thrive in fast-paced environments where accuracy, communication, and compassion matter?
U.S.VETS—the nation’s largest nonprofit dedicated to preventing and ending veteran homelessness—is seeking an Intake Specialist to support veterans and families through the intake and enrollment process for our programs in Las Vegas.
This role is ideal for someone who enjoys administrative coordination, client interaction, and ensuring that services begin smoothly and efficiently.
The Opportunity
As an Intake Specialist, you will serve as one of the first points of contact for veterans seeking services. You will support the intake process by screening for eligibility, coordinating documentation, entering data, and ensuring clients are connected to the appropriate resources and programs.
This position plays an important role in ensuring that both client experiences and program compliance standards are handled with care and accuracy.
What You’ll Do
- Conduct Screenings & Intake: Assist with eligibility screenings, assessments, and intake packet completion
- Support Program Enrollment: Help clients gather required documentation and complete enrollment steps
- Maintain Data & Documentation: Enter and track client information in HMIS, MyCaseRecords, and internal systems
- Coordinate with Teams: Work closely with Program Coordinators, Case Managers, Housing Specialists, and Outreach teams
- Facilitate Orientations: Conduct individual or group orientations for clients entering programs
- Generate Reports: Assist with monthly, quarterly, and annual reporting requirements
- Maintain Records: Ensure client files and documentation remain accurate, organized, and compliant
- Support Program Operations: Assist with supply coordination, aftercare follow-up, and administrative projects as needed
What Makes You a Strong Fit
- You are organized and highly detail-oriented
- You communicate clearly and professionally
- You can manage multiple tasks without losing accuracy
- You are comfortable working with diverse populations
- You understand the importance of confidentiality and professionalism
Qualifications
- Bachelor’s degree in social services or related field preferred
- Minimum of 1 year of experience in social services or related field required
(Employment at U.S.VETS for at least 3 months may substitute for experience) - Experience working with veterans and/or homeless populations preferred
- Strong written, verbal, and organizational skills
- Proficiency in Microsoft Office and data systems
- Ability to work effectively as part of a team
- Valid driver’s license required; must meet company insurance requirements and complete driver training
Why Join U.S.VETS?
At U.S.VETS, the intake process is more than paperwork—it’s the beginning of someone’s path toward stability and support.
- Comprehensive Benefits: Medical, dental, vision, 401(k), and paid time off
- Career Growth: Opportunities to grow within case management, program coordination, and operations
- Mission-Driven Work: Help veterans access housing, healthcare, employment, and supportive services
- Collaborative Team: Work alongside professionals dedicated to changing lives
Ready to Make an Impact?
Apply today and help veterans take the first step toward stability and success.
Not sure if you meet every requirement? Apply anyway.
If you are organized, compassionate, and committed to the mission, we encourage you to apply.
Salary : $22 - $26