What are the responsibilities and job description for the 2026 US Open IT Professional (Seasonal) position at U.S. Tennis (USTA)?
Who We Are
It takes the most talented people to put on the world’s greatest tennis event. The US Open Tennis Championships is one of the highest-attended annual sporting events in the world. Each year, for three weeks in the late summer, the US Open is the focus of the sports & entertainment universe. Passionate fans from around the world come to NYC to be a part of the event that has redefined 'spectacular' and has become a worldwide pop-culture destination. With more than 1 million on-site visitors, 224 million television viewers worldwide, close to 40 million online visits, and more than 3 billion social media engagements in 2025, why not come and enjoy the thrill and excitement of working with our team?
We are seeking Seasonal IT Professionals who play an essential role in the US Open experience. In this role, you will be responsible for daily support of desktops, laptops, hardware and software for clients for US Open Systems.
The Role
The Role
- Assist the IT Project Manager in set-up, testing, training, and client support for US Open Systems (i.e. Credentials, Meal Allowance, gift cards, and Access Control)
- Install and configure software on PCs, Handheld Scanners, POS Terminals, and Verifones
- Responsible for deploying hardware
- Responsible for testing systems following provided Test Plans
- Responsible for training clients in the use of systems and troubleshooting systems
- Other duties as assigned
Who You Are
- Must have knowledge of computer systems
- Must be knowledgeable of basic computer hardware and software (i.e., Microsoft Office Suite & Windows)
- Punctual and presentable shift attendance, neatly groomed in a clean, well-maintained uniform
- Must maintain a positive demeanor
- Excellent communication skills
- Available to work for the full duration of the US Open tournament and be available days, nights, weekends, and extended hours
- Must be able to work autonomously and as part of a team
- Bilingual (preferred)
- This position is non-exempt
What We Offer
Compensation: This is a non-exempt position with an hourly pay range of $25.00- $35.00. Exact compensation may vary based on skills & experience.
Uniforms: Employees will be provided with uniforms to ensure a professional and cohesive team appearance.
Daily Meal Allowance: A meal allowance will be loaded onto your credentials each workday during the US Open, allowing you to enjoy meals on-site during your shift.
Exciting Work Environment: Be part of a dynamic team at a world-class venue, contributing to an unforgettable experience for players, staff, and fans.
Come One, Come All
We strongly encourage you to apply if you’re interested; all unique backgrounds and experiences welcome!
USTA is dedicated to providing equal employment opportunities for all individuals, regardless of age, disability, national origin, race, color, religion, sex, sexual orientation, gender, gender identity, or expression, pregnancy, veteran status, marital status, family status, alienage or citizenship status, creed, genetic information, or any other status protected by applicable federal, state, or local law.
Salary : $25 - $35