What are the responsibilities and job description for the 2026 US Open Custodian (Seasonal) position at U.S. Tennis (USTA)?
Who We Are
It takes the most talented people to put on the world’s greatest tennis event. The US Open Tennis Championships is one of the highest-attended annual sporting events in the world. Each year, for three weeks in the late summer, the US Open is the focus of the sports & entertainment universe. Passionate fans from around the world come to NYC to be a part of the event that has redefined 'spectacular' and has become a worldwide pop-culture destination. With more than 1 million on-site visitors, 224 million television viewers worldwide, close to 40 million online visits, and more than 3 billion social media engagements in 2025, why not come and enjoy the thrill and excitement of working with our team?
We are seeking Seasonal Custodians to play an essential role in the US Open experience.
The Role
The Role
- Greet and assist all staff and guests in a welcoming and friendly manner
- Report unattended bags and packages, medical situations, incidents, or emergencies immediately to the command center
- Janitorial servicing of the Arthur Ashe seating bowl (inner stadium) between matches and at the end of the last match
- Perform cleaning services throughout site (stadium, grounds, etc.)
- Perform janitorial duties as assigned throughout site
- Responsible for cleaning showers and toilets
- Empty all trash and dirty towel receptacles
- Be familiar with NTC procedures
Who You Are
- Previous guest or customer service related experience
- Punctual and presentable shift attendance, neatly groomed in a clean, well-maintained uniform
- Available to work for the full duration of the US Open tournament
- Must be able to work 12 hour shifts and be available days, nights and weekends
- Willing to work outdoors in various weather conditions and able to stand for extended periods
- Personable and proactive team player with excellent communication skills
- Remain calm and focused in a fast-paced environment as well as during stressful situations
- Bilingual (preferred)