Banquet Server - Set Up And Break Down

Responsibilities

Essential Functions

• Food Service General Operations
• Meet or exceed regulatory and professional standards for the alcohol and food display, handling, and storage.
• Meet or exceed regulatory and professional standards for the cleanliness and sanitation of bar areas and equipment.
• Promptly acknowledge guests courteously and professionally.
• Respond to guests’ questions and complaints promptly and in a manner that reflects the Mission, Vision, and Spirit of the Rocket Center.
• Meet or exceed the expectations of the Catering Manager/Catering Supervisor for the accurate and timely completion of related tasks and assignments.
  
  

Supervisory Responsibilities: No

Travel Required: No

Qualifications

Preferred Education

• High School or equivalent desired.
  
  

Required Experience

• Must be able to work in a fast-paced environment. Must be able to interact with guests effectively and in a courteous, professional manner.
  
  

Preferred Experience

• Some experience (0-3 months) in catering or full-service dining strongly desired.
  
  

Other Requirements

Physical Requirements

• This position has the following special requirements:
• Standing for long periods of time (6-8 hrs.) or for duration of shift serving meals and cleaning dining room.
• Walking and climbing (stairs & ladders) to access other areas of the Food Service Department.
• Carrying, and lifting supplies, boxes, and trays weighing up to 50 pounds to waist and shoulder height.
• Bending, kneeling, reaching to store & retrieve supplies and equipment, and serving meals.
• Sight, reading, wrist movements, feeling to serve meals and beverages, operate food service equipment, and clean food service areas.
• Talking and hearing to communicate with supervisors, co-workers, and guests.
• This position is subject to the hazards related to the food service industry.
• This position deals extensively with the general public and employees throughout the organization who interact with assigned areas of responsibility.
  
  

Knowledge, Skills, And Abilities (KSAs)

• Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Service Orientation — Actively looking for ways to help people.
• Speaking — Talking to others to convey information effectively.
• Customer Service — Knowledge of principles and processes for providing customer service. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  
  

WORK ENVIRONMENT

Environmental Factors

• This position involves working in a climate-controlled kitchen environment that is subject to changing temperatures.
  
  

Expected Hours of Work

• This position will involve working evening and weekend hours.
  
  

DISCLAIMERS

The U.S. Space & Rocket Center is an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, disability, or veteran status.

Duties And Responsibilities May Change With Or Without Notice

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time, with or without notice.