What are the responsibilities and job description for the National Polo Center Shop Retail Associate - SEASONAL position at U.S. Polo Association Global (USPA Global)?
The Seasonal Retail Associate at the National Polo Center (NPC) Shop plays a key role in delivering world-class hospitality and exceptional customer service to polo guests and fans throughout the polo season, December 28, 2026 – May 3, 2026. As part of the U.S. Polo Assn. global brand experience, this position offers a unique opportunity to work in a prestigious sporting environment while representing a lifestyle brand with worldwide recognition.
Whether you’re seeking to gain valuable retail experience with a global brand or simply enjoy the vibrant and exciting polo atmosphere on Sundays at the beautiful NPC grounds, this role provides a front-row seat to the intersection of sport, fashion, and tradition.
Responsibilities
- Deliver an exceptional shopping experience by greeting guests warmly, providing knowledgeable assistance, and ensuring superior customer service at all times.
- Represent the U.S. Polo Assn. brand by maintaining a professional, welcoming, and polished presence on the NPC grounds.
- Be reliable for Sunday shifts throughout the season.
- Assist customers with product selection, styling suggestions, and purchases, demonstrating deep knowledge of the brand and merchandise.
- Act as a knowledgeable brand ambassador for USPA, sharing the brand story and engaging visitors with professionalism and enthusiasm.
- Process sales transactions efficiently and accurately using the point-of-sale system.
- Maintain visual merchandising standards to ensure the store is attractive, well-stocked, and reflective of the brand’s global image.
- Ensure the store remains clean and presentable at all times.
- Support daily store operations, including inventory management, restocking, and general shop upkeep.
- Contribute to a positive team environment by working collaboratively with fellow associates and managers.
- Provide hospitality to guests, helping create memorable experiences that connect the lifestyle of U.S. Polo Assn. with the excitement of live polo.
- This job description is not an exclusive or exhaustive list of all the responsibilities the Seasonal Retail Associate may be asked to do.
Qualifications
· Previous retail or hospitality experience preferred; customer service passion required.
· Strong interpersonal and communication skills, with the ability to engage confidently with diverse guests and fans.
· Positive, energetic, and adaptable attitude with a focus on delivering exceptional service.
· Availability to work weekends during the polo season, especially Sundays at the National Polo Center.
· Ability to stand for extended periods and perform light physical activity such as stocking and organizing merchandise.
· Interest in fashion, lifestyle branding, or sporting events a plus.
What We Offer
· A unique opportunity to represent U.S. Polo Assn., a global brand ranked among the world’s top sports licensors.
· Hands-on retail experience in a prestigious sporting environment.
· A team-oriented and dynamic atmosphere at one of the most beautiful polo venues in the world.
· Gain real-world exposure to the intersection of retail and sports marketing, with potential opportunities to interact with executives, players, and influencers at the National Polo Center.
· Exposure to polo culture and events that connect lifestyle, fashion, and sport.
· Opportunity for performance bonus based on store performance.
This role will be hired and onboard in early December to begin training for the upcoming season that starts January 2026.
About U.S. Polo Assn. and USPA Global
U.S. Polo Assn. is the official brand of the United States Polo Association (USPA), the largest association of polo clubs and polo players in North America, founded in 1890. With a multi-billion-dollar global footprint and worldwide distribution through more than 1,100 U.S. Polo Assn. retail stores as well as thousands of additional points of distribution, U.S. Polo Assn. offers apparel, accessories, and footwear for men, women, and children in more than 190 countries worldwide. Historic deals with ESPN in the United States and Star Sports in India now broadcast several of the premier polo championships in the world, sponsored by U.S. Polo Assn., making the thrilling sport accessible to millions of sports fans globally for the very first time.
U.S. Polo Assn. has consistently been named one of the top global sports licensors in the world alongside the NFL, NBA, and MLB, according to License Global. In addition, the sport-inspired brand is being recognized internationally with awards for global and digital growth. Due to its tremendous success as a global brand, U.S. Polo Assn. has been featured in Forbes, Fortune, Modern Retail, and GQ as well as on Yahoo Finance and Bloomberg, among many other noteworthy media sources around the world.
For more information, visit uspoloassnglobal.com and follow @uspoloassn.
USPA Global is a subsidiary of the USPA and manages the global, multi-billion-dollar U.S. Polo Assn. brand. Through its subsidiary, Global Polo Entertainment (GPE), USPA Global also manages Global Polo TV, which provides sports and lifestyle content. For more sports content, visit globalpolo.com.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
