Billing Specialist

About Us

U.S. Multimodal Group (USMMG) is a company that specializes in providing comprehensive transportation and logistics solutions. The company operates across various modes of transport including truckload and intermodal, offering a seamless and integrated service to ensure efficient and timely delivery of goods. Its expertise lies in coordinating and managing complex logistics operations, catering to diverse client needs with customized solutions. By leveraging advanced technology, strategic planning, and a vast network of resources, U.S. Multimodal aims to optimize supply chains, reduce operational costs, and enhance overall customer service in the transportation sector.

TransOne is a subsidiary of USMMG and specializes in providing comprehensive transportation and logistics solutions. The company operates across various modes of transport including truckload and intermodal, offering a seamless and integrated service to ensure efficient and timely delivery of goods. Its expertise lies in coordinating and managing complex logistics operations, catering to diverse client needs with customized solutions. By leveraging advanced technology, strategic planning, and a vast network of resources, U.S. Multimodal aims to optimize supply chains, reduce operational costs, and enhance overall customer service in the transportation sector.

Must be legally authorized to work in the United States. Employment eligibility will be verified through E-Verify, and a background check is required.

Job Summary

This position is located in Memphis, TN - As Billing Specialist you will oversee the billing and invoicing processes for intermodal transportation services, ensuring accuracy, timeliness, and compliance with contractual agreements and regulatory requirements. You will manage a team of billing specialists or coordinators, provide guidance on billing procedures, and collaborate with internal departments to streamline financial transactions related to freight transportation.

This position is required to be on-site daily in the Memphis, TN office location.

Key Responsibilities

Billing Operations

• Oversee the preparation and issuance of invoices for intermodal shipments, ensuring accuracy in billing rates, charges, and customer information.
• Audit and analyze freight documentation, including bills of lading, shipping manifests, invoices, and customs documentation, to ensure accuracy and completeness.
• Monitor billing cycles and deadlines to ensure timely submission of invoices and compliance with customer billing requirements.
  
  

Quality Assurance and Compliance

• Implement quality control measures to review and verify billing data, ensuring adherence to pricing agreements, contractual terms, and regulatory
• Conduct audits of billing records, resolve discrepancies, and implement corrective actions to maintain accuracy in financial transactions.
• Ensure compliance with federal, state, and local tax regulations, as well as industry-specific billing standards and best practices
  
  

Customer and Vendor Relations

• Serve as a primary point of contact for customer inquiries regarding billing issues, discrepancies, or payment inquiries.
• Collaborate with sales, customer service, and operations teams to address customer concerns and resolve billing-related disputes
• Maintain positive relationships with vendors, carriers, and third-party service providers regarding billing inquiries and payment processing.
  
  

Process Improvement and Efficiency

• Identify opportunities for process improvement and automation in billing procedures to enhance efficiency and reduce errors.
• Develop and implement best practices, standard operating procedures (SOPs), and training programs for the billing team to optimize workflow and
• Utilize billing software and enterprise resource planning (ERP) systems to streamline data entry, invoicing, and reporting tasks.
  
  

Reporting and Analysis

• Generate and analyze billing reports, financial statements, and key performance indicators (KPIs) to monitor billing performance and identify
• Provide regular updates and insights to management regarding billing metrics, revenue recognition, and cash flow projection
• Support financial audits and compliance reviews by preparing documentation and responding to auditor inquiries.
• Proven experience in billing, invoicing, or financial operations within the transportation, logistics, or intermodal industry.
• Strong understanding of billing processes, financial transactions, and revenue recognition
• Proficiency in billing software, ERP systems, and Microsoft Office Suite (Excel, Word, Outlook). Experience with Profit Tools software preferred
• Excellent communication skills, both verbal and written, with the ability to interact professionally with customers, vendors, and internal
• Analytical mindset and attention to detail to ensure accuracy in billing data and financial
  
  

Qualifications

• Bachelor's degree in accounting, finance, business administration. or 3 years of experience in related field
• Coursework or training in billing and invoicing practices would be a strong asset
  
  

Experience: 1 years of industry experience.

• Skills:
• Experience Profit Tools is a plus (transportation management system)
• Experience in Microsoft Word, Excel, and Outlook.
• Diligence with a high degree of accuracy.
• A positive attitude, willingness to learn
• Intermodal Knowledge and experience
• Ability to absorb new ideas and concepts quickly through written and verbal form.
• Problem-solving and multitasking skills with a customer-oriented attitude.
• Excellent communication skills with proven ability to communicate effectively in both written and oral form.
  
  

Preferred Qualifications

• Intermodal Trucking experience (Dispatch / Customer Service)
• Knowledge of Intermodal Equipment, Rail & Steamship Line fundamentals.
• Experience working in a Company Driver and/or Owner Operator environment
  

What We Offer

• Offering a competitive salary (based on experience).
• Competitive commission plan.
• Benefits include PTO, Paid Holidays, medical, dental, visions, company paid Life and Long-term disability, and additional options.
• Company offers a 401(k) program and company match for eligible employees.
• Opportunities for career advancement and continued professional development.
• A dynamic, exciting, and mission-driven work environment.
  
  

Equal Opportunity Statement

U.S. Multimodal is an Equal Opportunity Employer and we are committed to fostering a safe and friendly workplace. All qualified individuals are encouraged to apply.