What are the responsibilities and job description for the Inside Sales Associate - Lake Forest, CA position at U.S. Electrical Services, Inc.?
Empower your Future at the Nation's Largest Independent Electrical Distributor!
At U.S. Electrical Services, Inc. (USESI), we combine over 100 years of expertise, $150M in inventory, and the power of 2,000 dedicated employees across 150 locations to deliver excellence every day. As a family of 14 regional businesses, we thrive on innovation and teamwork, empowering our people to shape the future of the electrical industry.
Walters Wholesale Electric, an affiliate of USESI, is looking for a motivated and enthusiastic Inside Sales Associate to join our team. This position will be located in our Lake Forest, CA location.
Job Type: Full-Time, In Person
Key Responsibilities:
- Respond to customer inquiries and process orders via phone and email with accuracy and urgency.
- Provide quotes on pricing, delivery, and payment terms; suggest alternative products when needed.
- Support outside sales representatives by managing transactions, quotes, and order follow-ups.
- Track open orders, backorders, and project statuses to ensure timely customer communication.
- Build strong customer relationships by offering knowledgeable and solution-oriented service.
- Coordinate with internal teams including credit, warehouse, and counter sales as needed.
- Recommend and help implement process improvements to drive operational efficiency.
Qualifications and Skills:
- High school diploma or equivalent required.
- Minimum 2 years of experience in inside sales, customer service, or electrical distribution.
- Proficiency in Microsoft Office; familiarity with Eclipse or Solar ERP is strongly preferred.
- Excellent communication, organizational, and problem-solving skills.
- Ability to work in a fast-paced, team-oriented environment and manage multiple priorities.
- Comfortable with basic math and product comparisons; must be able to lift up to 25 lbs.
- Onsite work required
Benefits:
At Walters, we believe that our benefits should make a difference-to you, your job, and the life you lead outside of work. We are dedicated to supporting our most valuable asset, our employees!
Full-time employees are eligible for the following comprehensive benefit plan:
- Health insurance (medical/dental/vision)
- TeleMedicine
- Company Paid Life Insurance & AD&D insurance
- 401(k) Retirement Plan with company contribution
- Paid Holidays
- Personal Leave Time (vacation and sick leave)
- Flexible Spending Accounts
- Employee Assistance Program (EAP)
- Choice of voluntary benefits including identity theft
- Product discounts
It is the policy of USESI and its affiliates to consider applicants for all positions without regard to race, color, religion, creed, gender, gender identity, national origin, age, disability, marital or veteran status, or any other legally protected status.
USESI is committed to providing reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job, please contact the Human Resources department at hrecruiter@usesi.com.
It is the policy of USESI to consider applicants for all positions without regard to race, color, religion, creed, gender, gender identity, national origin, age, disability, marital or veteran status, or any other legally protected status.