What are the responsibilities and job description for the Registered Nurse- Community Care Healthcare Coordinator position at U.S. Department of Veterans Affairs?
Summary
This position supports the planning - coordination - and oversight of program operations within the Miami VA Healthcare System. The role ensures efficient workflow - adherence to policy - and high-quality service delivery. The incumbent collaborates with interdisciplinary teams - assists with data and reporting needs - and contributes to performance improvement initiatives.
Qualifications
Basic Requirements:
This position supports the planning - coordination - and oversight of program operations within the Miami VA Healthcare System. The role ensures efficient workflow - adherence to policy - and high-quality service delivery. The incumbent collaborates with interdisciplinary teams - assists with data and reporting needs - and contributes to performance improvement initiatives.
Qualifications
Basic Requirements:
- English Language Proficiency
- In accordance with 38 U.S.C. 7403(f) - no person shall serve in direct patient care positions unless they are proficient in basic written and spoken English
- Graduate of a school of professional nursing approved by the appropriate accrediting agency and accredited by one of the following accrediting bodies at the time the program was completed by the applicant: The Accreditation Commission for Education in Nursing (ACEN) or The Commission on Collegiate Nursing Education (CCNE)
- OR Individuals attending a master's level bridge program in nursing who have completed coursework equivalent to a bachelor's level degree in Nursing may have opportunity to become registered as a nurse with a state licensing board prior to completion of the bridge program
- Upon achievement of a State license - the individual may be appointed on temporary basis and later converted to a permanent appointment upon successful completion and graduation from the bridge program
- (Reference VA Handbook 5005 - Appendix G6)
- OR In cases of graduates of foreign schools of professional nursing - possession of a current - full - active - and unrestricted registration will meet the requirement for graduation from an approved school of professional nursing to warrant an appointment as a Nurse who has completed an associated degree/entry level Nursing education program
- Credit for foreign nursing education higher that associate degree/entry level requires a formal degree equivalency validation from a recognized equivalency evaluation accepted by VA such as International Consultants of Delaware (ICD)
- Current - full - active - and unrestricted registration as a graduate professional nurse in a State - Territory or Commonwealth (i.e. - Puerto Rico) of the United States - or the District of Columbia
- Graduate Nurse Technician (GNT) Exception: Candidates who otherwise meet the basic education requirements - but do not possess the required licensure - may be appointed at the entry step of the grade and level applicable to the completed nursing education as a GNT on a 120-day temporary appointment while actively pursuing licensure (may be extended up to two years on a case-by-case-basis.) NOTE: Grandfathering Provision - All persons currently employed in VHA in 0610 series and performing the duties as described in the qualification standard on the effective date of the standard (1/29/2024) are considered to have met all qualification requirements for the grade held including positive education and licensure/certification
- Grade Determinations: The following Scope - Education and Dimension criteria must be met in determining the grade assignment of candidates - and if appropriate - the level within a grade
- The Dimension requirements (Practice - Veteran/Patient Driven Care - Leadership - Professional Development and Evidence-Based Practice/Research) are detailed for each grade and level within the online assessment: https://apply.usastaffing.gov/ViewQuestionnaire/12901143
- Grade/Level Scope Education Nurse I - Level I Delivers fundamental - knowledge-based care to assigned clients while developing technical competencies
- An Associate Degree (ADN) or Diploma in Nursing - with no additional professional nursing required
- Nurse I - Level II Demonstrates integration of biopsychosocial concepts - cognitive skills and technically competent practice in providing care to clients with basic or complex
- An ADN or Diploma in Nursing AND 1 year of specialized nursing experience equivalent to Nurse I - Level 1 ;OR a Bachelor of Science in Nursing (BSN) with no additional professional nursing experience required
- Nurse I - Level III Demonstrates proficiency in practice based on conscious and deliberate planning
- Self-directed in goal setting for managing complex client situations
- An ADN or Diploma in Nursing AND 2 years of professional nursing experience in which one year is equivalent to Nurse I - Level 2
- OR a BSN and 1 year of professional nursing experience equivalent to the Nurse I - Level 2
- OR a Master's degree in nursing (MSN) and no additional professional nursing experience
- OR a Master's degree in a *related field with a BSN and no additional professional nursing experience
- Nurse II Demonstrates leadership in delivering and improving holistic care through collaborative strategies with others
- A BSN with 2 years of professional nursing equivalent to Nurse I - Level 3
- OR an MSN with one year of specialized nursing experience equivalent to Nurse I - Level 3
- OR a Master's degree in a *related field with a BSN and one year of specialized nursing experience equivalent to Nurse I - Level 3
- OR a Doctoral degree in Nursing with no professional nursing experience
- OR a Doctoral degree in a *related field with a BSN with no additional professional nursing experience
- Nurse III Executes position responsibilities that demonstrate leadership - experience and creative approaches to management of complex client care beyond the immediate practice setting
- MSN and 2 years of specialized nursing experience - one of which is equivalent to Nurse II and meets all dimension requirements for Nurse III
- OR a Master's degree in *related field with BSN and two years of specialized nursing experience - one of which is equivalent to Nurse II and meets all dimension requirements for Nurse III
- OR a Doctoral degree in Nursing with and one year of specialized nursing experience equivalent to Nurse II and meets all dimension requirements for Nurse III
- OR a Doctoral degree in a *related field with a BSN and one year of specialized nursing experience equivalent to Nurse II and meets all dimension requirements for Nurse III
- *Note: Foreign education programs/degrees are not creditable as related degrees
- Preferred Experience: - Current Basic Life Support (BLS) certification
- - Bachelor of Science in Nursing (BSN) preferred
- - Three years of experience in an acute care and/or other clinical setting
- - Two years of experience in quality - case management - and/or utilization review - including review of medical records - applying utilization management processes - and tracking and trending data
- - Experience coordinating seamless care across multidisciplinary teams
- - Proficiency with Microsoft Office applications - including Outlook - Excel - Access - and Teams
- Reference: For more information on this qualification standard - please visit https://www.va.gov/ohrm/QualificationStandards/
- Physical Requirements: This position requires moderate physical activity - including walking - standing - bending - and carrying light items such as files - documents - or supplies
- The incumbent must be able to sit for extended periods while working at a computer and must possess adequate vision - hearing - and manual dexterity to perform essential duties
- Occasional lifting up to 25 pounds may be required
- The work environment involves everyday safety precautions typical of offices and clinical settings.
- The Healthcare Coordinator serves as a professional nurse responsible for leading - coordinating - and evaluating complex patient care programs across the Medical Center
- The incumbent functions as a clinical expert - program coordinator - and resource for interdisciplinary teams - ensuring that patient care delivery is efficient - evidence-based - and aligned with VA directives and organizational goals
- The Nurse demonstrates advanced clinical judgment - leadership - and systems thinking to improve outcomes for veterans served by the Miami VA Healthcare System
- Duties include - but are not limited to: Serving as a program coordinator for assigned clinical or administrative care programs - ensuring compliance with VHA policies - standards - and accreditation requirements
- Providing consultation and expert guidance to interdisciplinary teams regarding complex patient care issues and program operations
- Collecting - analyzing - and reporting program data to support performance improvement - quality initiatives - and regulatory compliance
- Developing - revising - and implementing evidence-based policies - procedures - and workflows to optimize patient care services
- Coordinating communication - referrals - and transitions of care across clinics - services - and community providers
- Leading performance improvement initiatives aimed at enhancing patient safety - efficiency - and veteran satisfaction
- Delivering education - training - and support to nursing staff and other clinical personnel
- Serving as a liaison between clinical services - leadership - and external stakeholders to support program operations and patient-centered care
- Participating in strategic planning - committee work - and organizational initiatives aligned with the mission of the Miami VA Healthcare System
- VA offers a comprehensive total rewards package: VA Nurse Total Rewards Pay: Competitive salary - regular salary increases - potential for performance awards Paid Time Off: 50 days of paid time off per year (26 days of annual leave - 13 days of sick leave - 11 paid Federal holidays per year) Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Licensure: 1 full and unrestricted license from any US State or territory Work Schedule: Monday-Friday 0800am to 4:30pm Telework: Not Eligible Virtual: This is not a virtual position
- Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized
Salary : $97,198 - $176,691