What are the responsibilities and job description for the Scheduling Coordinator-Home Care position at U.S. Care Systems, Inc.?
Job Summary
For over 40 years, U.S. Care Systems, Inc. has been providing quality, in-home care designed to help individuals maintain independence and safety in their own homes. Our home care agency is growing and we are looking for a reliable scheduling coordinator to support our field staff and families. If you thrive in a fast-paced environment and want to make a difference in our community, we want to connect with you!
Role: Home Care Scheduling Coordinator
Location: Utica, NY (On-site)
Hours: 8:30 am to 4:30 pm with flexibility
Job Type: Full-Time M-F, Including On-Call Rotation
We offer competitive pay of $18.00 - $20 per hour
What You Will Do
-Coordinate and optimize daily caregiver schedules, matching client needs with staff availability.
-Manage scheduling disruptions per call-ins, emergency coverage or client changes to ensure continuous care.
-Serve as a central point of contact between clients, families and field staff.
-Participate in an after-hours on-call rotation, including evenings, weekends, and holidays.
-Ensure compliance with agency policies and home care regulations.
What We Are Looking For
-High School Diploma or GED required, Associates Degree preferred.
-Experience in home care/healthcare scheduling or staffing preferred.
-PCA certification a plus.
-Strong familiarity with home care workflows or electronic scheduling platforms.
-Exceptional communication and customer service skills; empathy is a must!
-A reliable, proactive problem-solver who stays calm under pressure.
-Ability to work in a fast-paced environment.
What We Offer
- Competitive Base Salary plus additional financial incentives for rotating on-call shifts.
- Comprehensive medical, dental and vision insurance plans.
- Work-life balance with paid time-off and annual holidays.
- NYS Secure Choice Savings Program.
- On going training and professional growth opportunities.
- Supportive team environment.
- Meaningful work that makes a difference in people’s lives.
How to Apply
If you are dependable, compassionate, and thrive in a dynamic environment, we encourage you to apply and become part of dedicated home care team! Interested applicants can contact the Human Resources Department at (315) 731-5696 or email a cover letter of intent and resume directly to cmcclean@uscaresystems.com.
WE ARE AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER.
Pay: $18.00 - $20.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $18 - $20