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Director of Patient Services

U.S. Care Systems, Inc.
Utica, NY Full Time
POSTED ON 7/28/2026 CLOSED ON 8/4/2026

What are the responsibilities and job description for the Director of Patient Services position at U.S. Care Systems, Inc.?

Company Overview

U.S. Care Systems, Inc. is dedicated to providing compassionate and high-quality in-home care services. Our team of professional caregivers is committed to supporting individuals in maintaining their independence and well-being within the comfort of their own homes.

Overview

We are seeking a dynamic and experienced Director of Patient Services to lead our clinical operations and ensure the delivery of exceptional patient care across various long-term care settings. The ideal candidate will possess extensive knowledge of nursing administration, regulatory compliance, and care management, with a passion for fostering a patient-centered environment that promotes safety, dignity, and quality outcomes.

Duties

  • Conduct client assessment/reassessment.
  • Create and implement care plans tailored to clients' individual needs.
  • Conduct supervisory visits to ensure aide performance meets standards.
  • Conduct orientation and in-service training.
  • Lead and supervise nursing staff and care teams, ensuring effective shift management, staff training, and performance evaluations.
  • Ensure compliance with all federal, state, and local regulations and other regulatory requirements.
  • Maintain physician orders, care plans and service authorizations.
  • Collaborate with interdisciplinary teams to optimize outcomes through quality improvement initiatives and evidence-based practices.
  • Monitor operational metrics related to patient care quality, safety incidents, and regulatory audits; implement corrective actions as needed.
  • Investigate complaints.
  • Foster a culture of leadership, accountability, and continuous improvement among staff members while promoting client satisfaction.

Skills

  • Homecare experience with a strong understanding of regulatory compliance and long-term care regulations.
  • Proven management skills with supervising experience in clinical or administrative roles within healthcare settings.
  • Experience with EHR systems for managing records and documentation efficiently.
  • Experience in nursing leadership, care plans development, and managing care teams.
  • Familiarity with Medicare regulations and home health agency operations.
  • Excellent leadership abilities combined with effective communication skills.

Qualifications

  • Current New York State RN License.
  • Graduate of accredited school of nursing.
  • Minimum of one year of homecare experience.
  • Knowledge of NYS Licensed Home Care Services Agency regulations.
  • Experience with EHR systems for managing records and documentation efficiently.

Join us as we lead the way in delivering compassionate homecare that enhances lives through expert clinical oversight and dedicated client-centered service!

Pay: $38.00 - $44.00 per hour

Benefits:

  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Work Location: In person

Salary : $38 - $44

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