Process Improvement Analyst

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

Join our Business Enablement team supporting Transaction Processing & Shared Services (TPSS) within Operations. As a Process Improvement Analyst, you will analyze and measure the effectiveness of existing business processes and develop sustainable, repeatable, and quantifiable improvements to meet business growth, quality, and scalability goals. This individual will have the opportunity to make complex operations simpler and faster, influence change, and deliver data-driven improvements that impact Operations.

Key Responsibilities

• Engage with other departments to better understand business requirements and collaborate on solutions.
• Research best business practices within and outside the department to establish benchmark data.
• Manage project timelines, deliverables, and dependencies; track progress and risks using tools like Jira.
• Gather, analyze, and interpret quantitative and qualitative data to support process improvement decisions.
• Establish and create dashboards (Power BI), reports, and presentations that summarize insights and improvement progress.
• Present findings and updates confidently up to senior leaders
• Conduct end-to-end process reviews to identify inefficiencies, bottlenecks, and improvement opportunities.
• Build strong cross‑functional relationships to influence adoption of process changes.
  
  
  

Preferred Skills/Experience

• Knowledge of Lean, Kaizen, or Six Sigma methodologies.
• Technical skills with Power BI and Jira preferred
• Excellent communication, facilitation, and presentation skills to executive management levels.
• Ability to manage multiple priorities and drive projects to completion
• Strong critical thinking and problem-solving skills; ability to navigate ambiguity and propose actionable solutions.
  
  
  

This role has a working scheduled of Monday-Friday 6am-3pm/7am-4pm local time with some flexibility. This role requires working from one of the posted U.S. Bank location three (3) or more days per week.

Basic Qualifications

• Bachelor's degree, or equivalent work experience
• Four to six years of related experience
  
  
  

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits:

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
  
  
  

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $86,360.00 - $101,600.00

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.