General Goals:

The Senior Key Account Manager (KAM) is the master of action and «ultimate owner» of an assigned account. He/She is responsible of building and managing a collaboration plan for a customer and drives highest customer satisfaction and mindshare with the customer. He/She is accountable of understanding the TAM/SAM within the account for all u-blox technologies and competitors. He/She is defining and driving an action plan of achieving majority share of wallet. He/She knows and drives engagement with ALL decision makers on all levels.

Your Key Responsibilities:

• Drive engagements and build relationships on all levels with key decision makers. Each strategic account should have a collaboration plan, owned and driven by the KAM.

• Identify large and valuable opportunities. Drive the key performance metrics for the account.

• Identify major trends and find out the pain points.

• Drive understanding service and potential hardware architecture of the customer and what u-blox products can fit with the help of Segment Manager if needed

• Identify the ecosystem of partners for our service offering at the account

• Support marketing of u-blox products (promotion, events), including market communications.
• Management of Customer Projects for the region by maintaining close contact with customer and manage all activities during the design-in and product realization phase.
• Support sales representation processes (liaison between HQ and distributors/ customers, submit documentation to distributors/customers, provide information on customer credit worthiness, and support proper logistics, support after-sales process).
• Support Annual Budget preparation and be accountable for achieving the set business targets.
• Performs periodic technical competition analysis if required.
• Perform tasks as may be required by Employer from time to time.
• Support the management (administrative, financial, etc.) of the regional office.

Skills and Experience:

• Bachelor/Master of Science in Electrical/Telecommunication Engineering or Business.
• Minimum 10-year of sales experience in the semiconductor industry.
• Excellent communication, presentation, and negotiation skills.
• Must be able to speak, read and write English fluently.
• Excellent organisation skills to meet goals and set priorities.
• At ease with engineers, while comfortable with customers on the executive level.
• Ideally experience with GPS/GNSS, GPRS/UMTS/LTE, Wi-fi, Short range/Bluetooth, RF design, Services, and firmware development.
• Frequent domestic travel
• Occasional travel to other international destinations.
• Location: Melbourne