Merchandiser Assistant

TY Garments is a global garment manufacturer with over 50 years of experience, serving world-renowned brands including Adidas, Reebok, and The North Face. Headquartered in Suzhou, China, with additional operations in Japan and the United States, TY Garments is committed to excellence through innovative technology, skilled craftsmanship, and efficient operations.

Core Responsibilities

1. Administrative & Operational Support

• Manage daily office operations including document filing, meeting minutes, travel arrangements, office supply procurement, and internal purchase request approvals.
• Facilitate smooth coordination between departments such as design, production, logistics, and quality assurance.

2. Order Lifecycle Management

• Process and verify customer orders, ensuring accuracy in specifications, delivery dates, and payment terms using ERP systems.
• Track production schedules, resolve conflicts in capacity planning, and ensure on-time delivery.
• Manage outbound logistics (booking, customs clearance, shipping documentation) and handle after-sales coordination for irregular orders.

3. Warehouse & Sample Coordination

• Communicate with the warehouse regarding inbound/outbound shipments, and track on-hand inventory against yield calculations.
• Coordinate material and trim usage with the cutting and packing departments.
• Assist in sample development progress and ensure timely sample delivery and quality control.

4. Client & Vendor Relations

• Maintain up-to-date records for clients and suppliers, including contract terms and credit evaluations.
• Handle customer inquiries and complaints with professionalism to ensure high satisfaction.
• Support sourcing, negotiation, and evaluation of suppliers.

5. Data Analysis & Reporting

• Generate and analyze reports on sales, inventory levels, and competitor insights.
• Provide data-backed recommendations for product development and marketing campaigns.

6. Sustainability & Compliance

• Ensure suppliers meet environmental compliance standards (e.g., use of organic fabrics, reduced carbon footprint).
• Adhere to confidentiality agreements and comply with U.S. labor regulations (such as FLSA).

Qualifications

Education

• Bachelor’s degree in Business Administration, Fashion Merchandising, International Trade, Apparel Engineering, or a related field is preferred.

Technical Skills

• Proficiency in Microsoft Office (Excel, Word, PowerPoint) and data analysis tools.
• Familiarity with garment production processes, fabric knowledge, and international trade terms (e.g., FOB, CIF).

Language Requirements

• Fluent in English, with strong written and verbal communication skills for professional emails and documentation.
• Additional language skills in Mandarin Chinese or Spanish are a strong plus.

Soft Skills

• Strong multitasking, communication, and problem-solving abilities.
• Highly detail-oriented and organized with strong follow-through.
• Ability to work under pressure and meet tight deadlines in a fast-paced environment.

Compensation & Career Path

Salary Structure

• Base salary plus performance-based bonuses tied to order fulfillment accuracy and customer satisfaction.

Growth Opportunities

• Merchandiser Assistant → Senior Business Coordinator → Supply Chain Manager / Client Relations Director

Additional Requirements

• TY will offer the opportunity to China for 3–5 months for initial training.
• Role expectations and responsibilities may be adjusted semi-annually based on business development.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person