Personal Lines Insurance Account Manager

We are seeking a Personal Lines Account Manager on behalf of a leading, national insurance brokerage with a strong local footprint in the Birmingham, AL area. Our client is a fast-growing, top-ranked brokerage built on the success of thriving local agencies across the country. They foster a collaborative, results-oriented culture that prioritizes client care, professional growth, and team success.

If you are an organized, service-driven insurance professional looking to join a dynamic, growth-focused team, this is an exceptional opportunity to advance your career.

What You’ll Do

In this role, you will work closely with the Personal Lines Management team to maintain, service, and grow an established book of personal lines business. Key responsibilities include:

• Client Service: Serve as a primary point of contact for day-to-day client inquiries, billing questions, and policy support.
• Policy Management: Process policy renewals, endorsements, coverage changes, and conduct annual coverage reviews.
• Claims Assistance: Help clients report claims and provide guidance throughout the claims process.
• Team Collaboration: Partner with producers and management to deliver a seamless, high-touch client experience.

What We’re Looking For

• Experience: 2–4 years of Personal Lines (or Commercial Lines) experience within an independent agency setting (strongly preferred).
• Technical Skills: Experience with comparative rating software tools required.
• AMS Experience: Proficiency with AMS360 agency management software is required.
• Core Competencies: Exceptional attention to detail, strong organizational skills, and the ability to manage competing priorities in a fast-paced environment.
• Communication: Clear, professional verbal and written communication skills.

What We Offer

Our client values their team members and provides a highly competitive, comprehensive compensation and benefits package:

• Health & Wellness: Medical, Dental, and Vision Insurance, plus FSA/HSA options.
• Income Protection: Life Insurance, AD&D, Short/Long-Term Disability options, Accident, Critical Illness, and Hospital Indemnity coverage.
• Financial & Savings: 401(k) Retirement Plan.
• Work-Life Balance: Flexible PTO and 11 Paid Holidays per year.
• Perks & Support: Employee Assistance Program (EAP) and Pet Insurance.

Pay: $60,000.00 - $70,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience:

• insurance account manager: 2 years (Required)
• AMS 360: 1 year (Required)

License/Certification:

• General Lines Property & Casualty License (Required)

Work Location: In person

Benefits:

Salary : $60,000 - $70,000