What are the responsibilities and job description for the Showroom Manager position at Two's Company?
Two’s Company is seeking a dynamic, organized, and people-oriented Showroom Manager to join our team. This role is perfect for someone who loves creating exceptional customer experiences, enjoys a fast-paced environment, and thrives on variety and responsibility.
As the Showroom Manager, you will own the day-to-day operations of our Dallas showroom, ensuring it reflects our brand at its best and delivers a welcoming, sales-focused environment. You’ll work closely with our sales, operations, and marketing teams, manage showroom setup and merchandising, and develop strategies to drive traffic and sales.
Key Responsibilities
As the Showroom Manager, you will own the day-to-day operations of our Dallas showroom, ensuring it reflects our brand at its best and delivers a welcoming, sales-focused environment. You’ll work closely with our sales, operations, and marketing teams, manage showroom setup and merchandising, and develop strategies to drive traffic and sales.
Key Responsibilities
- Oversee Showroom Operations: Open, maintain, and manage showroom facilities daily, ensuring cleanliness, organization, and visual merchandising excellence.
- Be a Brand Advocate: Develop a deep understanding of our company, culture, and product lines to effectively engage with customers and tell our story.
- Coordinate Setup & Events: Hire and manage contractors and temporary staff, orchestrate showroom setup for Markets, and manage hospitality needs.
- Deliver Exceptional Customer Service: Greet every visitor, answer questions, and turn each interaction into a sales opportunity.
- Drive Traffic & Engagement: Develop and execute creative strategies to grow our customer base and increase showroom visits.
- Support Cross-Functional Teams: Partner with sales, operations, and marketing teams to complete special projects, including retailer outreach.
- Stay Organized & Meet Deadlines: Manage multiple priorities and consistently deliver results on time.
- Experience: 3 years of gift and home industry sales or showroom experience.
- Skills & Attributes:
- Engaging, welcoming, and professional presence with strong communication skills.
- Exceptional attention to detail, follow-through, and results-driven mindset.
- Self-starter with a solutions-oriented approach and ability to stay calm under pressure.
- Ability to adapt to changing work demands and lead during high-energy situations.
- Technical Skills: Proficiency in MS Excel, Word, Outlook, and ability to quickly learn product information and new software.
- Physical Requirements: Ability to lift up to 25 lbs. and pack/unpack product samples.
- Other Requirements: Reliable transportation, valid driver’s license, and ability to work flexible or extended hours during market setup and events.
- Bonus: Visual merchandising and experience in the Dallas Market Center environment.
- Competitive Compensation: Salaried position with paid holidays and vacation.
- Comprehensive Benefits: Health insurance, 401(k) with company match, and more.
- Be part of a supportive team that values initiative, creativity, and results!