Assistant Compliance Director

Assistant Compliance Director, Multifamily   

Location: On-site | New York City  

Reports to: Managing Director 

Portfolio: Corporate  

The US base salary for this full-time position is $120,000 plus 10% performance bonus

About Twin Pines Management  

Twin Pines is a fast-growing, full-service property management firm redefining multifamily living across New York City from market-rate communities to large-scale affordable housing portfolios. We operate some of the city’s most complex and impactful assets, that have helped shape neighborhoods. 

Our team works at the intersection of performance, compliance, hospitality, and resident experience. We partner with sophisticated owners and institutions, giving our professionals exposure to high-level strategy while staying close to the day-to-day operations that drive real results. 

We leverage cutting-edge technology, data analytics, and best practices, offering our team the tools, structure, and career pathways of a national platform while maintaining the agility and entrepreneurial spirit of a New York–focused firm. 

At Twin Pines, you won’t just manage properties, you’ll solve complex challenges and grow alongside a leadership team that values accountability, innovation, and opportunity. 

Role and Responsibilities Overview   

The Director of Compliance & Leasing plays a critical leadership role in ensuring the organization operates in full alignment with federal, state, and local affordable housing regulations while supporting leasing, recertification, and resident-facing teams.  

This role is responsible for overseeing all compliance, rental, and certification activities across a complex, highly regulated housing portfolio. You will serve as a subject matter expert and strategic partner—guiding teams through audits, regulatory changes, and operational challenges while building scalable processes, training programs, and controls.  

Success in this role means properties remain audit-ready, staff are well-trained and confident in execution, agencies view the organization as a trusted partner, and residents experience fair, compliant, and consistent housing practices.  

Compliance Leadership & Oversight  

• Serve as Fair Housing and Section 504 Administrator  

• Provide regulatory guidance across Local, State, and Federal programs, including Project-Based Section 8, LIHTC, Mitchell Lama, HFA, and related NYC programs  

• Oversee leasing, rental, recertification, and certification activities to ensure full regulatory compliance  

• Conduct and respond to agency audits, file reviews, and requests from HUD, HCR, HPD, Human Rights Commissions, CGI, and other agencies  

• Prepare and review responses to management, tenant, and agency file reviews  

• Monitor gross rent change approvals and implementation  

Program Development & Process Improvement  

• Develop, enhance, and maintain SOPs, policies, and procedures (e.g., Fair Housing, Section 504  

• Draft and implement department restructure plans, training programs, and learning modules for leasing and recertification staff, Tenant & Employee Grievance Procedures, Performance Improvement Plans)  

• Research, interpret, abstract, and disseminate regulatory updates and housing program requirements  

• Identify operational gaps and recommend process improvements to increase efficiency and reduce risk  

• Provide feedback on housing software, third-party compliance vendors, and consultants  

Team Leadership & Cross-Functional Partnership  

• Provide oversight and guidance to Rental and Recertification teams, including Managers, Assistants, Quality Assurance staff, and Directors  

• Delegate work, assess capacity, and support staff development and performance improvement  

• Partner with accounting, collections, legal, and operations teams to resolve compliance-related issues  

• Attend routine leadership and departmental meetings; share updates and guidance with teams  

• Represent the organization professionally with agencies, partners, and external stakeholders  

Fair Housing & Reasonable Accommodations  

• Monitor and guide processing of Fair Housing and Reasonable Accommodation requests  

• Oversee unit transfer and reasonable accommodation transfer processes  

• Train and support staff on tracking, documentation, and response requirements  

• Assist with and respond to complaints from regulatory agencies as needed  

Qualifications 

• Deep experience working within regulated affordable housing environments   

• Strong understanding of Fair Housing, Section 504, leasing, recertification, and audit readiness  

• Proven ability to interpret regulations and translate them into actionable guidance for teams  

• Experience leading, developing, and restructuring operational teams  

• Strong judgment, discretion, and ability to manage confidential information  

• Excellent organizational, analytical, and project management skills  

• Ability to manage competing priorities, meet deadlines, and coordinate complex situations  

• Comfort traveling across NYC boroughs as needed  

 Education & Experience 

• Demonstrated senior-level experience in affordable housing programs such as Section 8, Section 236, LIHTC, HFA, and Mitchell Lama housing  

• Professional certifications such as COS, LIHTC Certification, Assisted Housing Manager, AFHMP strongly preferred  

• Experience with lease-ups, re-rentals, recertifications, and re-marketing  

• Familiarity with housing software such as Yardi or RealPage  

• Proficiency in Microsoft Office and internet-based tools  

• Bachelor’s degree or Equivalent experience  

Work Environment & Physical Requirement 

• Ability to handle tenant files and documentation (up to 10 lbs)  

• Ability to work in office environments and travel between properties  

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions  

Perks & Benefits 

We offer a comprehensive benefits package designed to support your health, financial well-being, and work-life balance.  

• Medical, Dental, and Vision coverage Access to multiple medical plan options through our benefits partner, including PPO and HMO plans, allowing employees to choose coverage that best fits their needs.  

• Flexible Spending Accounts (FSA) Pre-tax accounts available for eligible healthcare and dependent care expenses.  

• 401(k) Retirement Plan Opportunity to contribute to a tax-advantaged retirement plan to support long-term financial planning.  

• Paid Time Off & Holidays Competitive PTO program, including paid holidays, vacation, and sick time.  

• Commuter Benefits Pre-tax commuter benefits available for transit and parking expenses.  

• Professional Growth & Development Exposure to complex, high-impact work within affordable housing, with opportunities to grow leadership skills and deepen regulatory and operational expertise.  

• Mission-Driven Work The opportunity to make a meaningful impact by supporting affordable housing communities across New York City.  

Benefits offerings and employee contributions may vary by plan and are subject to change