Digital Coordinator

Description

Summary

The Digital Coordinator supports the development and execution of digital communications across internal and external platforms. This role plays a key part in maintaining digital content, assisting with campaign coordination, and ensuring consistent brand presentation. This position requires hands-on experience supporting digital initiatives and a willingness to adapt to evolving technologies and practices. In addition, we strive to deliver our Five Star Experience to Guests and fellow Team Members. This includes being committed to our Service Promise: We are the Twenty-Nine Palms Band of Mission Indians Team, where your experience is our top priority. Every person and detail matters.

Essential Duties And Responsibilities

The requirements listed below are representative of the knowledge, skill, and/or ability required to perform this job successfully. Upon request, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Provide outstanding customer service to guests and all other employees by exceeding our mission statement.
• Deliver our Five Star Experience to Guests and all Team Members by embodying our Mission Statement and Service Promise while adhering to department service standards. This entails consistency performing our service expectations of: Welcoming, Proactive, Seamless, Personalized and Valued.
• Assist with creating and publishing digital communications such as newsletters, social media content, email campaigns, and internal messaging
• Support basic video editing and graphic design tasks for use across websites, intranet portals, and social platforms
• Help maintain digital content libraries and shared resources for easy access and version control
• Monitor performance data and compile reports to help guide future content and platform usage
• Assist with live event coverage through digital platforms to support real-time audience engagement
• Coordinate project timelines, approvals, and communication workflows
• Collaborate with internal teams to ensure content is up to date, accessible, and aligned with organizational goals
• Familiarity with software platforms like content management systems, email marketing tools, and basic design/editing programs (e.g., SharePoint, Canva, video editing apps)
• Solid writing, proofreading, and interpersonal communication skills
• Ability to juggle multiple projects, meet deadlines, and adapt to changing priorities
• Comfortable with reporting metrics and using dashboards or analytics tools to guide decisions

Supervisory Responsibilities

This job does not require supervisory duties.

Qualifications

Education And Experience (Must Be Documented)

• Bachelor's degree and 2 years of experience in digital communications, marketing, public relations, or a related role

Certification, Licenses And Any Additional Requirements

• Must pass periodic random drug screens. 
• Must be able to pass background suitability investigation.
• Must obtain a Tribal Gaming License.
• Must obtain all other applicable certifications and licenses.
• Must provide proof of eligibility to work in the United States within 72 hours of employment.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Upon request, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to talk and hear. The employee is frequently required to stand; walk and sit. The employee is occasionally required to use upper extremities, including but not limited to, hands and fingers to handle, or feel; reach with hands and arms. They may be occasionally required to climb or balance, stoop, bend, push, pull, twist, kneel, crouch, or crawl. The employee must occasionally lift up to 10 pounds and/or push, pull up to 50 pounds. The employee is occasionally required use repetitive movements to complete tasks. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Employee may be occasionally required to work in low light conditions, and may be exposed to loud noise for extended periods. 

Work Environment 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

• Multiple locations.
• Some enterprises are open 24 hours per day, 7 days per week; therefore, you must be flexible to work any and all hours.
• Must be available for emergency calls 24/7.
• Must be available to work weekend and holidays.
• Some enterprises are gaming facilities.
• Some enterprises are not a smoke-free environment.
• Surveillance cameras and audio equipment monitor the premises recording activity throughout most of the facilities on 24 hours per day, 7 days per week basis.

Indian Preference Act

The Twenty-Nine Palms Band of Mission Indians has a resolution on file with Human Resources to ensure that Indian Preference will be adhered to in the following order in accordance with IPA:

                                         1.  Tribal Members

                                         2.  Other Native Americans

                                         3.  All other ethnic groups