What are the responsibilities and job description for the Senior Human Resources Generalist position at TVS Supply Chain Solutions North America?
The Senior Human Resources Generalist is a key member of the HR team, providing hands-on, full-spectrum HR support to a high-volume, three-shift manufacturing facility. This role partners closely with operations leaders and front-line supervisors across all shifts to ensure consistent HR practices, drive performance and engagement, and support workforce stability.
The Senior Generalist supports core HR functions, including employee relations, policy administration, performance management, leave coordination, hiring, onboarding, training, compliance, and process improvement.
Key Responsibilities
- Serve as the primary HR contact across all shifts, guiding employees and leaders on policies, workplace concerns, performance issues, and day-to-day HR matters.
- Flex schedule as needed to maintain visibility and support across all shifts, including early mornings, evenings, and occasional weekend coverage.
- This role will provide backup HR support for the Davenport facility during periods when the Sr. HRBP is out of the office.
- Partner with front-line supervisors and managers to coach on disciplinary processes, documentation, and progressive discipline related to performance, conduct, and attendance.
- Conduct or support employee relations investigations, document findings, and recommend resolution strategies in alignment with legal requirements and company values.
- Support the injury reporting and return-to-work process in collaboration with EHS, operations, and our occupational health partners.
- Facilitate the performance review process and promote continuous coaching and feedback practices across teams and shifts.
- Partner with Talent Acquisition to support interviewing, candidate review, offer approvals, and onboarding processes for hourly and salaried roles.
- Promote employee engagement and retention efforts, including being visible in the plant, attending start-of-shift stand-up meetings, and HR-led initiatives.
- Maintain strong familiarity with applicable state, federal, and local employment laws and ensure site compliance with policies and postings.
- Actively support attendance management strategies, including policy enforcement and data tracking for corrective action processes.
- Review and improve site-level HR processes to enhance consistency, efficiency, and employee experience.
- Support HRIS recordkeeping, reporting, and data integrity.
- Partner with cross-functional teams (Operations, EHS, Finance, Training) to align HR support with site business needs.
Qualifications
- Bachelor’s degree in Human Resources, Business, or a related field required. HR certification (PHR/SPHR), preferred.
- 5 years of HR experience in a Generalist or Business Partner role, with direct experience in manufacturing, logistics, or another multi-shift operational environment.
- Strong knowledge of employment law, FMLA/ADA administration, and HR best practices in an hourly workforce environment.
- Ability to flex work hours to provide coverage and visibility across multiple shifts.
- Proven success in coaching leaders and resolving employee relations matters.
- Experience supporting high-volume hourly teams; familiarity with union avoidance/union environments.
- Comfortable working in a fast-paced, labor-intensive setting where immediate decision-making and calm under pressure are valued.
- Proficient with HRIS systems (e.g., UKG, ADP, Workday) and MS Office.
- High level of discretion, judgment, and professionalism in handling confidential and sensitive matters.
Physical Demands
The physical demands described here are representative of those that an employee must meet to perform the essential functions of this job successfully.
To perform this job, the employee must frequently communicate verbally and actively listen. They often need to stand, walk long distances within the facility, kneel, and use their hands for various tasks, which can involve gripping, handling, or feeling objects, as well as reaching with their hands and arms. Occasionally, the associate may be required to lift items; however, any load exceeding 51 pounds will need assistance. Essential vision capabilities for this position include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Work Environment
This job is performed in a complex manufacturing environment with multiple workstations, heavy machinery, and frequent forklift traffic. The facility is subject to seasonal temperature changes. Employees must wear appropriate personal protective equipment (PPE), including steel-toed shoes and any additional equipment specified by the company's safety guidelines. The work will be divided between office and manufacturing settings.
Position Type/Expected Hours of Work
Full-Time, Exempt. Project-based travel will be required.
Schedule flexibility for extended or unplanned work hours is required.
Other Duties
Please note that this job description is not intended to be a comprehensive listing of all activities, duties, or responsibilities required of the employee in this role. Duties, responsibilities, and activities may change at any time, with or without notice.
TVS SCS NA is committed to fostering a diverse and inclusive culture as an Equal Employment Opportunity (EEO) employer. The TVS SCS NA team does not discriminate against candidates or employees based on their disability, sex, race, gender identity, sexual orientation, religion, national origin, age, veteran status, or any other protected status under the law in any employment practice. We are pleased to provide reasonable accommodations to applicants; please contact [Hope Molyneaux, JMolyneaux@tvsscs.com] to request a reasonable accommodation. The employee selected for this role must be able to perform the essential functions of the position satisfactorily. If requested, reasonable accommodation will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.
TVS SCS NA complies with the CPRA: CALIFORNIA PRIVACY NOTICE
https://www.tvsscs.com/wp-content/uploads/securepdfs/2023/02/CALIFORNIA-PRIVACY-NOTICE-1_18_23.pdf