What are the responsibilities and job description for the Internal Communications Specialist position at TVH Parts Co.?
INTERNAL COMMUNICATIONS SPECIALIST
Location: Olathe, KS
ABOUT THE ROLE
Are you a storyteller who loves connecting people through clear and engaging communication? Join our team as an Internal Communications Specialist and help inform, engage, and inspire employees across the Americas.
In this fast-paced, creative role, you’ll craft and manage internal communications across multiple channels, support company-wide initiatives, and help shape our communication strategy.
KEY RESPONSIBILITIES
Craft engaging internal messages, announcements, and updates distributed through various channels, including email, newsletters, digital screens, and the intranet (Drupal CMS), using marketing automation tools.
Manage, maintain, and update content on internal websites and the company intranet to ensure accuracy and relevance.
Support executive communications by drafting speeches, creating town hall messaging, and developing presentations.
Promote internal initiatives such as company events, recognition programs, and culture-building activities in collaboration with cross-functional teams.
Ensure consistent brand voice and tone across all internal communications.
Assist in the development of crisis and change communication plans during organizational transitions or restructuring.
Collaborate closely with HR, Marketing, and Leadership teams to align internal messaging with business goals.
Collect and analyze employee feedback from surveys to refine and enhance communication strategies.
Track and report on communication effectiveness through engagement metrics and data insights.
Continuously seek creative ways to enhance the employee experience through storytelling and interactive, multi-channel communication strategies.
REQUIRED SKILLS AND EXPERIENCE
Bachelor’s degree in Communications, Marketing, Journalism, or a related field.
1–3 years of experience in internal communications, digital marketing, content creation, or content management.
Exceptional writing, editing, and storytelling skills, with the ability to tailor messaging to diverse employee groups.
Proficiency with:
Content Management Systems (CMS)
Marketing automation platforms (e.g., Selligent or similar) for email scheduling and execution
Basic HTML for managing digital content
Visual communication tools such as Canva and PowerPoint (Adobe Photoshop is a plus)
Strong project management skills, capable of handling multiple tasks and meeting tight deadlines.
Solid understanding of design principles including layout, branding, and visual storytelling.
Excellent organizational and time-management abilities; adaptable to a fast-paced environment.
Fluency in English required; Spanish language skills are a plus.
International experience or exposure to multi-country regions (e.g., Canada, Mexico, Brazil) is a plus.
WHAT’S IN IT FOR YOU
You’ll be part of a people-centric culture, where your well-being matters. Our comprehensive package offers standard benefits such as medical, dental, and vision, plus unique benefits such as our onsite health clinic and our incredible dollar for dollar 401(k) match up to 6%. At our HQ, there’s an on-site preschool, restaurant and where you can get active or enjoy our regular team get-togethers.
We also offer:
Hybrid work schedule
Opportunities for professional development, including access to LinkedIn Learning and many in-house/external training courses
PEOPLE ARE AT OUR HEART
TVH is a global business with a family atmosphere, where people are at the center. We value clarity, mutual respect, kindness and open communication. Our people are down-to-earth, easy to work and engage with. We welcome differences and celebrate new ideas.
ABOUT TVH
TVH is a parts specialist for quality parts and accessories for material handling, industrial vehicles, and construction and agricultural equipment. Working at TVH is opting for a company that excels as an international market leader and is well-known for its unstoppable craving for innovation.
TVH is an Equal Opportunity Employer. TVH will not discriminate against applicants based on race, color, religion, national origin, sex (including pregnancy and gender identity), sexual orientation, genetic information, or because they are an individual with a disability or a person 40 years old or older.
