What are the responsibilities and job description for the Regional Manager position at TUV SUD America?
At TUV SUD we are passionate about technology. Innovations impact our daily lives in countless ways, and we are dedicated to being a part of that progress. We test, we audit, we inspect, we advise. We never stop challenging ourselves for the safety of society and its people. We breathe technology, we strive for professional excellence, and we leave a mark. We take the future into our hands. We are TUV SUD.
Your Tasks
- Oversee day-to-day operations for the Eastern U.S. region and labs (incl. Alpharetta), ensuring compliance with TUV SUD policies and ISO/IEC 17025 guidelines.
- Lead and coach a high-performing sales team; set operational KPIs, monitor performance, assess training needs, and conduct reviews.
- Develop and execute regional sales strategies in key ICS service areas (ITE, consumer goods, machinery, lighting, laboratory).
- Own regional budgeting and forecasting; create annual plans, monitor spend, and provide monthly adjustments for each site.
- Streamline processes and workflows to drive efficiency, quality, and customer satisfaction across sites.
- Collaborate with peer Regional Managers to ensure sites are staffed and equipped to meet current demand and growth plans.
- Support business development through customer meetings, inquiries, and testing engagements; ensure project timing and revenue/margin goals are met.
- Bachelor's degree or equivalent education (required/preferred per local policy).
- 5 years supervisory/leadership experience, including developing individuals and teams.
- 5 years lab operations experience with financial/cost accountability; proven ability to deliver on revenue, margin, and KPI targets.
- 3-5 years experience in product safety/compliance (TIC) services; comfortable with modern technology environments.
- Strong communication and stakeholder management; able to influence across functions and levels.
- High proficiency with MS Word, Excel, PowerPoint; comfortable with CRM/operations systems; excellent time management.
- Professional, customer-oriented demeanor; self-starter who thrives under deadlines and handles multiple priorities.
- Competitive compensation and performance recognition.
- Comprehensive benefits including 401(k) with employer match; medical, dental, vision; life & disability; generous paid time off; and 12 weeks of paid parental leave.
- Career growth within a global TIC leader, with opportunities to shape regional strategy and lab capability.
- Primary site: Alpharetta, GA; role covers Eastern U.S. operations.
- Travel may be required.
Equal Opportunity Employer - Disability and Veteran
TUV SUD America, Inc. is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, ancestry, marital status, genetics, national origin, sex, sexual orientation, gender identity and expression, age, physical or mental disability, veteran status and those laws, directives, and regulations of Federal, State, and Local governing bodies or agencies. We participate in the E-Verify Employment Verification Program.
TÜV SÜD America, Inc. is an equal opportunity, affirmative action employer and considers qualified applicants for employment without regard to race, color, creed, religion, ancestry, marital status, genetics, national origin, sex, sexual orientation, gender identity and expression, age, physical or mental disability, veteran status and those laws, directives, and regulations of Federal, State, and Local governing bodies or agencies. We participate in the E-Verify Employment Verification Program.