What are the responsibilities and job description for the Front Desk Receptionist position at Tututun Lodge?
Front Desk Receptionist – Tu Tu’ Tun Lodge
Gold Beach, OR | Full-Time or Seasonal | Hourly
Tu Tu’ Tun Lodge—recently named one of Esquire’s Best New Hotels in the World (2025) and one of Travel Leisure’s Top Resorts in the Western U.S.—is a luxury retreat nestled on the banks of the Rogue River in Southern Oregon. We are seeking a warm, organized, and guest-oriented Front Desk Receptionist to join our hospitality team for the upcoming season.
Position Overview
As the first point of contact for arriving guests, the Front Desk Receptionist plays a vital role in creating a welcoming and seamless guest experience. This position handles reservations, check-in and check-out, guest communications, concierge support, and daily front desk organization.
Key Responsibilities
- Greet guests warmly and manage check-ins/check-outs efficiently
- Handle phone and email inquiries regarding reservations, availability, and lodge amenities
- Coordinate spa, activity, and restaurant reservations
- Provide thoughtful concierge services, including local recommendations and coordinating guest experiences
- Maintain and restock front desk materials each morning, including:
- Spa menus (printed and displayed)
- Property maps
- Current activity & offerings guide
- Dinner and bar menus
- List of local recommendations
- Kayak and paddleboard waivers
- Communicate clearly with housekeeping, kitchen, and leadership teams to ensure guest needs are met
- Maintain an organized, professional, and welcoming front desk area
Ideal Candidate
- Prior hospitality or front desk experience preferred
- Excellent written and verbal communication skills
- Comfortable with phones, email, and booking systems
- Friendly, composed, and guest-focused under pressure
- Organized with strong attention to detail
- A true team player with a proactive, helpful mindset
Compensation & Perks
- Hourly pay based on experience (competitive range)
- Work in one of the most beautiful and highly rated properties in the Pacific Northwest
- Supportive and professional team environment with room for growth
About Tu Tu’ Tun Lodge
Tu Tu’ Tun Lodge is an award-winning, nature-immersive destination known for exceptional hospitality, seasonal cuisine, and a deep connection to its Oregon coast surroundings. As a team, we value warmth, excellence, and creating unforgettable guest experiences.
Job Types: Full-time, Part-time
Pay: $20.00 - $25.00 per hour
Benefits:
- 401(k)
- Employee discount
- Referral program
Work Location: In person
Salary : $20 - $25