What are the responsibilities and job description for the Engagement Ground Support - Indianapolis - Contract position at Tutored by Teachers?
About Us
At Tutored by Teachers (TbT), we are on a mission to advance equity in education. We believe that when you put a teacher in front of a student, magic happens. Backed by some of the biggest names in EdTech venture including GSV, A-Street Ventures, and TMV, we are on a mission to close the opportunity gap. We have a long-standing partnership with Indianapolis Public Schools, and are looking for a dedicated and tech-savvy Ground Support Contractor to join us on-site across schools in IPS.
The Role:
As a Ground Support Contractor, you’ll be instrumental in ensuring our tutoring sessions run smoothly inside classrooms. You’ll assist students in logging onto the Tutored by Teachers platform, troubleshoot basic tech issues, and support classroom logistics. You're an ideal candidate if you have experience as a classroom teacher and are comfortable with both technology and troubleshooting on-site issues.
Key Responsibilities:
- Support students in logging into Tutored by Teachers.
- Troubleshoot technical issues that arise during platform setup or use.
- Provide on-the-ground support to students and teachers to ensure smooth implementation of the program.
- Collaborate with school staff to address any technology or classroom management issues.
- Communicate regularly with Tutored by Teachers Engagement Managers to keep them updated on how the engagements are running.
- Ensure that all classroom technology (e.g., laptops, tablets) is functional and ready for use.
Requirements:
- Former classroom teacher
- Strong technology skills and the ability to troubleshoot tech issues efficiently, especially with Chromebooks and iPads.
- Strong understanding of Microsoft Teams, Zoom and Google Meets
- Dependable
- Effective communicator who collaborates seamlessly with students, school staff, and the TbT team
- Able to commit to on-site work at one or more schools in Indianapolis during school hours
- Passionate about education
Part-time, contractor role with hours depending on program needs.
Position will start in late August and continue throughout the school year.