Maple Syrup & Forestry Operations Manager

Job Requirements

Salary Range: $57,000 to $72,500 yearly

We’re seeking an experienced and passionate professional to lead our Maple Syrup Operations, overseeing every stage from sap harvest to finished product. This hands-on role manages all facets of production — from maintaining tapping and tubing infrastructure to processing, bottling, and ensuring the highest standards of quality and safety. The ideal candidate thrives in both operational management and people leadership, expertly coordinating staff, maintaining facilities and equipment, and driving efficient workflows across the sap house, retail operations, and wholesale distribution. You’ll also play a key role in developing tree care programs, managing budgets, supporting marketing efforts, and setting strategic goals to grow the business. If you’re a detail-oriented leader who loves nature, agriculture, and quality craftsmanship, this is your chance to oversee a uniquely rewarding, full-cycle maple syrup operation.

What does a Maple Production & Forestry Operations Manager do?

• Effectively manages all facets of maple syrup production and operations; ensuring quality of all products.
• Continually monitors the tapping/tubing infrastructure; ensures infrastructure is properly maintained.
• Oversees the harvest of sap, production and bottling of the maple syrup. Consists of bringing sap from the woods to the sap house, processing the sap through the reverses osmosis machine and evaporator, filtering the syrup and then bottling the maple syrup for sale.
• Manages all sap house operations, including oversight of the sap house retail, inventory, and general upkeep and maintenance of the facility and its equipment.
• Ensures all operating and safety standards are met and staffing levels are maintained.
• Consistently establishes and maintains effective and efficient procedures and controls. Ensures adherence to procedures and controls by all employees.
• Effectively prepares annual budgets, operating forecasts, and other required departmental reports.
• Participates and supervises hiring and onboarding.
• Ensures that all areas within the operation are scheduled for maximum coverage during peak hours.
• Leads training, supervision, direction and oversight of employees including scheduling, shift assignments, and similar functions.
• Strategically plans and develops goals for operation as required by the grant funding.
• Constantly inspects maple trees ensuring that they are maintained in a healthy growing state.
• Develops and implements an ongoing tree care program based on tree and site specific needs.
• Manages all wholesale and retail operations, including but not limited to overseeing the processing and fulfillment of all customer orders, coordination with Supply Chain and Warehouse to ensure product is appropriately handled and distributed as needed to other Nation departments, oversight of product packaging and shipping coordination for third-party orders.
• Coordinates with the Marketing Department to create all marketing and sales-related collateral and website development.
  
  

Who We Are

We are Turning Stone Enterprises, a dynamic organization with a diverse range of business operations. Among our prominent offerings is the Turning Stone Resort Casino, which has received the prestigious Best of New York Gaming Resort award for an impressive six consecutive years. Complementing this flagship property, we operate satellite casinos like YBR Casino & Sports Book, Point Place Casino, and The Lake House at Sylvan Beach. Beyond gaming and hospitality, our portfolio also includes convenience stores, three 18 hole PGA-level golf courses, and other unique ventures.

Work Experience

To be successful as a Maple Production & Forestry Operations Manager, you'll need:

• Associate’s Degree in Agribusiness or related field preferred.
• At least 3 years of managing sugaring operation is required. Understands maple/food production process from inception to completion.
• Prior retail sales experience strongly preferred.
• Knowledge of current safety standards and regulations with regards to food production.
• Previous experience of proper pruning techniques and safety measures is required.
• Prior experience in sugaring maintenance practices and equipment/tubing repairs strongly preferred.
• Prior business or management experience preferred.
• Must be available to maintain a flexible schedule, particularly during the January – March sugaring season
• Must be able to operate trucks and light motorized equipment.
• Must possess excellent oral and written communication skills.
• Ability to stand/walk for long periods of time and lift up to 51 - 60 pounds.
  
  

What We Value

• Positivity – Team members who are passionate to learn, energetic to hit the ground running and willing to grow in a professional, team-oriented environment with a focus on guest service.
• Growth Opportunities – We offer a successful journey, including hands-on training and support to advance your career.
• Empowerment – We believe in our team members. With learning opportunities, career growth potential and recognition of outstanding performance, we encourage our team to take pride in their work.
  
  

Benefits

Why choose Turning Stone Enterprises?

• Paid weekly
• Variety of schedules
• Paid time off
• Tuition assistance
• Career-building professional development
• Discounts from dining to fuel to concerts
• Team Member appreciation events
• Quality healthcare and dental benefits
• A robust 401k retirement plan
• Dealer School
• Finance Scholarship Program
  
  

Why You Will Appreciate Us

At Turning Stone Enterprises, we prioritize the well-being and professional growth of our team members by offering an extensive array of benefits. From comprehensive medical, dental, and vision plans to a 401(k) and life insurance, we ensure your health and financial security. Our work-life balance support includes paid time off, paid holidays, and team member assistance programs. We’re also committed to wellness, with various programs and an upcoming 5,000-square-foot onsite medical center.

With over 4,500 team members across Central New York, we focus on delivering exceptional experiences for both our guests and staff. Our resources include training programs, complimentary shuttles, and career development initiatives, helping you reach your professional goals. Whether you're starting your career or advancing it, join us for a rewarding journey of growth and success at Turning Stone Enterprises. We look forward to welcoming you to our team!