What are the responsibilities and job description for the Inside Sales Representative position at Turner Supply?
About Turner Supply Company
Founded in 1905, Turner Supply Company is a family-owned industrial distributor serving manufacturers nationwide. Customers rely on Turner for a comprehensive product assortment, competitive pricing, expert problem-solving, and cost-reduction programs that improve operational performance.
Our leadership team actively champions our core values—Empowerment, Development, Execution, Teamwork, Innovation, and Leadership—values that helped Affiliated Distributors recognize Turner Supply as a Top Workplace in 2022 ⭐.
📍 Headquartered in Mobile, Alabama, Turner operates nine locations across the United States.
Total Rewards
Turner offers a competitive pay and benefits package, including:
- Medical, Dental, and Vision coverage
- Wellness Program
- Company-paid Life Insurance
- Company-funded Health Reimbursement Arrangement (HRA)
- 401(k) with a generous company match
Job Title: Inside Sales Representative
Department: Sales
FLSA Status: Salaried Exempt with a Commission structure
Direct Report: Sales Manager or Supervisor
Supervisory Responsibility: NA
Location: Varies
Job Summary: Inside Sales Representatives are responsible for building relationships with our customers and assuring their business needs are met.
Essential Job Duties and Responsibilities
- Commit to the company culture of quality, safety, and live by the company core values – Empowerment, Development, Execution, Teamwork, Innovation, and Leadership.
- Have positive interactions and communication with all customers and suppliers.
- Manage multiple customer orders, associated tasks, and projects simultaneously and respond quickly to all customer requests.
- Take responsibility for the profitability of each of your individual customer order transactions (working in conjunction with Field Sales and Management when necessary).
- Manage customers and suppliers with a positive attitude.
- Work to meet required customer ship dates.
- Take responsibility for the completion of your orders through the invoicing stage.
- Process orders and quotations on an accurate and timely.
- Provide quotation copies to field sales reps on a timely basis.
- Work closely with field sales to meet customer needs (quotations, pricing, project work, product research, expediting)
- Keep customer cross-reference and customer contract pricing current.
Basic Job Requirements
- Proficient Communication – Verbal and Written
- Business Acumen
- Results-driven
- Customer/Client focused
- Strong technical capacity
- Performance management skills
- Leadership skills
- Decision-making skills
- Strong Analytics
- Organizational skills
- Business Analytics regarding our BI programs
- Strong Computer Skills
- Ability to multi-task and manage many different activities simultaneously
Experience
- 3 years in an Inside Sales or Customer Service Role
- Mechanical aptitude is strongly preferred
Educational Requirements
- Vocational degree or industry work experience
Supervisory Responsibility
N/A
Work Environment: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, photocopiers, scanners, filing cabinets, and fax machines.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While the office portion of this job is largely a sedentary role, you need to have the ability to lift files and boxes. You should have the ability to lift up to 10 pounds, climb stairs and walk the warehouse floor if necessary.
Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.