Collections Receptionist

Collections Receptionist

Employment Type: Full-Time

We are seeking a full-time Collections Receptionist to support our busy Collections practice. The ideal candidate will be organized, professional, and comfortable communicating with debtors while managing a variety of administrative tasks.

Key Responsibilities

Front Desk & Communication

• Answer incoming calls from debtors
• Assist callers professionally and direct inquiries as needed
• Receive payments in person and over the phone

Administrative Support

• Perform accurate and timely data entry
• Prepare documents and correspondence related to collection cases
• Support the team with general administrative tasks as assigned

Qualifications

• Strong communication and customer service skills
• Ability to handle sensitive conversations professionally
• Basic computer proficiency and ability to learn internal systems
• Attention to detail and accuracy in data entry
• Prior experience in a receptionist or administrative role preferred