What are the responsibilities and job description for the Operations Manager - Commercial Landscape Maintenance position at Turfscape Enterprises?
About the Role
At Turfscape, we lead by example. If you aren’t willing to work harder than the people you manage, this job isn’t for you.
The Operations Manager oversees field operations across three service hubs, including Jensen Beach and Fort Myers. You’ll lead a team of 40 employees and own the success of landscape maintenance for our commercial clients. That means service quality, crew performance, client satisfaction, and cost control.
You’ll spend much of your time in the field, driving between hubs and job sites throughout Florida to keep every crew on schedule and working to the same standard.
Key Responsibilities
Operations & Service Delivery
- Own daily operations across all three hubs, covering maintenance, enhancements, irrigation, and tree services.
- Make sure all work is finished on schedule, to contract scope, and to Turfscape quality standards.
- Coordinate scheduling, routing, and resource allocation across crews and hubs.
- Run regular site inspections and quality-control checks so work is consistent from hub to hub.
Team Leadership
- Lead, train, and develop 40 employees, including hub supervisors, crew leaders, and field staff.
- Hold teams accountable for productivity, quality, and safety while building a positive, performance-driven culture.
- Find and develop future leaders as the company grows.
Client Relationships
- Serve as the senior operational contact for commercial clients by handling concerns, solving problems, and keeping accounts in good standing.
- Find enhancement and upsell opportunities during site visits.
Financial & Equipment Management
- Manage hub budgets, labor costs, and material spend, and track performance against targets.
- Oversee the use, maintenance, and tracking of company equipment, vehicles, and assets.
- Keep accurate records on jobs, equipment, and personnel.
Safety, Compliance & Growth
- Enforce company policies, safety procedures, and regulatory requirements.
- Find ways to improve processes and help build systems that scale as Turfscape adds sites and clients.
- Stay current on industry trends and best practices.
Qualifications
- 3–5 years in landscape operations or a similar field leadership role.
- Proven experience managing multiple crews, supervisors, or locations at once.
- Strong knowledge of landscape maintenance, irrigation, plant material, and tree care.
- Experience with commercial landscape contracts. Municipal experience is a plus.
- Strong leader who can motivate a team, make sound decisions under pressure, and communicate clearly.
- Comfortable with Microsoft Word, Excel, and work-order or scheduling software.
- Bilingual (English/Spanish) strongly preferred.
- Valid driver’s license with a clean driving record.
Work Environment & Travel
- Frequent driving between hubs and job sites across Florida, sometimes including overnight travel.
- Mostly field-based, with outdoor work in Florida weather.
This job description is not intended to be all-inclusive. The employee may perform other related duties as needed to meet the ongoing needs of the organization.
Job Type: Full-time
Pay: $75,000.00 - $85,000.00 per year
Benefits:
- Flexible schedule
- Paid time off
Application Question(s):
- Do you have experience with Microsoft Office?
- Would you be able to troubleshoot mower mechanical needs?
Education:
- Bachelor's (Required)
Experience:
- Landscaping Maintenance: 3 years (Required)
Language:
- Spanish (Required)
Work Location: In person
Salary : $75,000 - $85,000