Senior Manager, Field Analysis & Operations

Job Title: Senior Manager, Field Analysis & Operations (Contract)

Job Category: Marketing / Commercial Operations

Location: HQ-based preferred (hybrid/onsite as applicable)

Position Type: Contract

Role Overview:

The Senior Manager, Field Analysis & Operations (Contract) will be a core member of the Commercial Operations team, reporting to senior commercial leadership. This role supports analysis, deployment, and enablement across four non-sales commercial field teams. The individual will lead and contribute to sub-national analytics, act as a key liaison between field teams and headquarters, and partner with leadership to drive business growth and support patient needs.

Core Responsibilities

• Partner with field and commercial operations leadership to prioritize, plan, and execute sub-national analytics supporting business planning, quarterly business reviews, and operational reporting
• Develop and manage project plans across key operational activities, including metrics and analytics, targeting (static and dynamic), customer and team alignments, Veeva strategy, and other operational initiatives (e.g., car program, RxVantage)
• Lead the internal customer and field excellence planning process, partnering closely with field and functional leaders to assess and enhance field capabilities across deployment and enablement channels
• Identify trends and insights from analytics efforts and translate them into high-impact initiatives in collaboration with cross-functional partners such as training and marketing

Additional Responsibilities

• Serve as the initial point of contact for field team data inquiries, conducting triage analysis and escalating as needed
• Collaborate with IT/IS teams on Veeva integrations and other system interfaces to ensure seamless data flow
• Manage projects and deliverables with external vendors as required

Required Skills & Experience

• HQ-based commercial experience strongly preferred
• Proficiency with Microsoft Office, particularly Excel (reporting/modeling) and PowerPoint
• Experience with third-party syndicated data sources (e.g., IQVIA, Symphony, Komodo) and/or specialty pharmacy, distributor, copay, or lab data
• Experience managing cross-functional projects in a matrixed environment
• Strong analytical, problem-solving, and organizational skills with high attention to detail
• Ability to influence outcomes and lead initiatives without direct authority
• Clear, open, and effective communicator with a strong customer-focused mindset
• Ability to manage multiple priorities in a fast-paced, dynamic environment

Preferred Qualifications

• Oncology or rare disease experience
• Experience with BI tools such as Tableau
• Experience working with Veeva CRM

Education & Background

• 5–7 years of commercial pharmaceutical or biotech experience, with 2–4 years in commercial operations, training, or marketing
• OR
• 7 years of life sciences consulting experience focused on commercial strategy and implementation