What are the responsibilities and job description for the National Account Manager - Workforce Strategy position at Tundra Technical Solutions?
National Account Manager - Workforce Strategy
About Tundra Technical Solutions
Since 2004, Tundra's mission to become the world's number one choice for top talent has been relentless. As we thrive in dynamic markets like North America, the UK, Ireland, and Asia, our commitment to global growth has set us apart as a visionary leader in talent recruitment and total talent management.
We challenge norms, exceed expectations, and are dedicated to sourcing top-tier talent for some of the world's most renowned brands. Our pioneering approach to Direct Source Curation consistently ranks us among North America's fastest-growing and largest staffing organizations.
In the previous year, LinkedIn recognized Tundra as the Diversity Champion in the staffing industry and praised us as the most engaging recruitment brand on the platform.
Why Choose Tundra?
- Financial Success – We pride ourselves on being a leader in the industry regarding our compensation and uncapped commission structures.
- People-Centric Culture – being in the business of people, we ensure our Associates work in an environment where they can deliver results and have professional success.
- Continued Professional Development – tailored Sales and Leadership development courses to support your career growth here at Tundra.
- Endless Growth Opportunities – the success of Tundra has been built on internal progression across the organization.
- Social Responsibility – at Tundra, we pride ourselves in our ability to influence change, whether it be the work from the DEIB Council, give-back initiatives, or our green programs.
- Rewards and Perks – Competitive health and financial benefits, Associate events, recognition programs, and employee loyalty programs are a few of the perks available at Tundra.
Join Our Team
We are on the hunt for talented individuals passionate about a results-driven career and committed to providing exceptional service to our clients and candidates.
The Role
As a National Account Manager – Workforce Strategy, you will act as the strategic advisor and relationship lead for a Global 500 partner’s Direct Source program. You will oversee program success, build alignment between hiring initiatives and business objectives, and exercise independent judgment in resolving workforce challenges. This role requires a balance of program design, workforce analytics, and high-level relationship management.
- Build, implement, and continuously improve a best-in-class Direct Source program tailored to the needs of our global partner.
- Collaborate with partner executives and hiring leaders to shape workforce strategies aligned with corporate goals and market conditions.
- Develop and execute a strategic program roadmap, including initiatives to improve talent pipelines, workforce diversity, and long-term scalability.
- Analyze market data, workforce trends, and competitive activity to produce actionable insights that inform program decisions.
- Act as the primary liaison for program escalations related to service delivery, billing, workforce performance, or policy, applying discretion and judgment in issue resolution.
- Lead regular program governance meetings, reporting on KPIs, fulfillment, and workforce strategy effectiveness to both internal leadership and partner executives.
- Provide advisory guidance to hiring managers and internal delivery teams, ensuring best practices in recruitment and program compliance.
- Become a subject matter expert in the partner’s culture, strategic initiatives, and workforce priorities to ensure program alignment and success.
Who You Are
- Experienced in program management, account management, or workforce solutions advisory, ideally within contingent labor or staffing environments.
- Skilled at interpreting data, developing forecasts, and making recommendations that influence business outcomes.
- Confident in working with senior partner stakeholders and facilitating discussions at the executive level.
- Knowledgeable about contingent labor programs, recruitment strategies, and workforce best practices.
- Known for exercising independent judgment and problem-solving in high-visibility, strategic situations.
- Adept with tools such as ATS platforms and workforce management systems.
The salary range that the employer in good faith reasonably expects to pay for this position is $55,000 – $70,000 annually, depending on experience and qualifications.
Tundra fosters a pay-for-performance culture and offers competitive compensation packages.
In addition to our base salaries, we offer Uncapped Commission, Bonuses, and Associate Option Plans where applicable.
Our benefits include medical, dental, vision and retirement benefits.
Applications will be accepted on an ongoing basis.
At Tundra, we are dedicated to building an inclusive and authentic workplace. If you’re excited about this role but your experience doesn’t perfectly match every qualification in the job description, we encourage you to apply anyway. You may be the right candidate for this or other roles within the organization.
Not interested in this position, but do you know somebody who might be? Check out our Referral Reward Program , referrals are a big secret behind our success. As always, we’re on the lookout for great people. We know that you know great people. Click on ‘Tell a Friend’ option to refer a friend.
Tundra Technical Solutions is among North America’s leading providers of Information Technology and Engineering staffing and consulting services. Our success and our clients’ success are built on a foundation of service excellence. Rather than continually trying to sell to new clients and companies and simply filling databases with candidates, we focus on developing stronger relationships and deeper knowledge of our existing clients’ challenges and opportunities. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
Salary : $55,000 - $70,000