What are the responsibilities and job description for the Front Desk Phone Coordinator position at Tulsa Women's Health Care?
Position Summary:
We are seeking a reliable and professional team member to join our office as a Front Office Phone Coordinator. This role is essential to daily operations and serves as the primary point of contact for incoming calls. The ideal candidate is friendly, organized, and comfortable handling a high volume of phone communication throughout the day.
Key Responsibilities:
- Answer incoming phone calls promptly and professionally
- Assist with check in and out
- Take accurate and detailed messages for nursing staff and providers
- Schedule and manage patient appointments
- Direct calls to appropriate staff when necessary
- Provide general information and assistance to patients
- Maintain a calm and courteous demeanor in a fast-paced environment
Qualifications:
- Previous experience in a medical office or customer service role preferred, but not required
- Strong communication and listening skills
- Ability to multitask and stay organized
- Basic computer skills and comfort with scheduling systems
- Dependable and punctual
Work Environment & Expectations:
- This position is primarily sedentary and involves sitting for the majority of the workday
- The role requires answering phones for a significant portion of each shift
- Must be comfortable handling a steady volume of calls and maintaining focus throughout the day
Schedule:
- Monday – Thursday: 8:00 AM – 5:00 PM
- Friday: 8:00 AM – 12:00 PM
Benefits & Perks:
- FIGS scrubs provided after 90 days of employment
- Supportive team environment
- Opportunity to gain experience in a medical office setting
- Meaningful role helping patients access care
Job Type: Full-time
Pay: From $16.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Flexible spending account
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $16