What are the responsibilities and job description for the Assistant Manager- Ticket Operations position at Tulsa Oilers Football and Hockey?
Tulsa Oilers Hockey is one of Tulsa’s longest-standing sports traditions. Over the past 90 years, the Oilers have provided a unique entertainment option for families and fans of all ages. The Oilers are committed to the economic growth and development of Tulsa and work closely with corporations and businesses that share the same priorities. The team has a proven track record of promoting from within as well as helping employees looking to get to the "Major Leagues".
WHAT YOU’LL BE DOING
Tickets, remember, it’s all about tickets. The Assistant Manager of Ticket Operations role is crucial to the success of the Tulsa Oilers. You’ll be selling the full menu of ticket products and managing ticket operations. You'll run the operational side of tickets within the ticketing system and much more. We are looking for a game changer that wants to sell but also is excited about working with the operational/strategic side of tickets. Some of those responsibilities include:
WHAT YOU’LL BE DOING
Tickets, remember, it’s all about tickets. The Assistant Manager of Ticket Operations role is crucial to the success of the Tulsa Oilers. You’ll be selling the full menu of ticket products and managing ticket operations. You'll run the operational side of tickets within the ticketing system and much more. We are looking for a game changer that wants to sell but also is excited about working with the operational/strategic side of tickets. Some of those responsibilities include:
- Oversight of the ticketing system including, but not limited to renewals, inventory management, payments and the entire ticket sales operations process
- Work closely with the General Manager and VP of Ticket Sales on strategy and analysis of various ticketing promotions.
- Manage the relationship with our ticketing system vendor and box office
- Manage and develop ticket sales reports
- Creating FEVO and Ticketmaster special offers
- Lead customer service agent for all season ticket holders, group purchasers and single game buyers
- Create and manage box office protocol
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.