What are the responsibilities and job description for the Automotive Service Porter position at Tulley Automotive Group?
Description
Tulley Automotive Group, Inc. is committed to attracting and retaining a talented and diverse workforce that supports our culture of customer service and automotive excellence. Tulley is a family-owned business and has been a trusted name in the local business community since 1957. We provide our team members with a variety of career opportunities that promote personal growth & learning, work-life balance, and equality.
Position Overview:
The Porter position will greet incoming service customers, direct the flow of incoming traffic into the service driveway, record the necessary incoming vehicle information, direct the customers to the service advisor area, and relocate vehicles as necessary before and after the vehicles are serviced.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Essential Duties and Responsibilities:
- Greeting incoming service customers.
- Driving customer vehicles from the drop off driveway into the service area process line.
- Makes key tags for incoming service vehicles.
- Shuttle customers as needed to/from destinations when customers are unable to wait, and no loaner vehicles are available.
- Maintaining the organization and cleanliness of the driveway service area.
- Performs other related duties consistent with the role and function of the specification as assigned. This does not preclude management from assigning additional, though unrelated, duties.
Requirements
- Excellent verbal and written communication skills.
- Ability to work both independently and collaboratively.
- Excellent time management skills.
- Excellent organizational skills and attention to detail.
Required Education / Experience / Certifications:
- No prior experience or training required.
- Valid Driver’s License.
- Driving record must meet criteria set by the group and liability insurance carrier.
Tulley Advantage:
- Competitive Compensation;
- Paid Time Off: Vacation Time | Personal Time | Holiday Time
- 401(k) plan with dealer contribution;
- Employee Assistance Program (EAP);
- Insurance: Medical, Dental, Vision, Accident
- Disability Coverage: Short Term & Long Term
- Voluntary Life and AD&D Coverage;
- Employer Paid Life Insurance Policy.
Equal Opportunity Statement:
Tulley Automotive Group is an equal opportunity employer! We are committed to creating an environment that celebrates all of our individualistic differences and provide an equal employment opportunity to all applicants and employees within our organization.
Employment At-Will Statement:
Employment with Tulley Automotive Group is at-will for an indefinite period and is subject to termination by you or Tulley Automotive Group at will, with or without cause, and with or without notice, at any time. Nothing in the position description, or in any prior or subsequent written or oral statement, creates a contract of employment or any rights in a contract.