Operations Intern

This role is located in Somerville, MA — This role requires in-office presence for the working hours.

Tulip, the leader in AI-native frontline operations, is helping companies around the world equip their workforce with composable, connected apps, leading to higher quality work, improved efficiency, and end-to-end traceability across operations. Tulip's cloud-native, no-code platform, powered by embedded AI, is driving the digital transformation of industrial environments through composable, human-centric solutions that go beyond disrupting the Manufacturing Execution System (MES) category.

A spinoff out of MIT, Tulip is headquartered in Somerville, MA, with offices in Germany, Hungary, Singapore, and Israel. Tulip has been recognized as a World Economic Forum Global Innovator, a 2024 Deloitte Technology Fast award winner, one of Energage's Top Workplaces USA, and one of Built In Boston's "Best Places to Work" and "Best Midsize Places to Work."

About You:

You're the person who keeps things running — and you make it look easy. You're hacky, handy, and always two steps ahead of the next problem. Whether it's troubleshooting an office issue, setting up for a company event, or tracking down a missing package, you bring a sense of urgency, reliability, and a "just figure it out" attitude to everything you do. You're resourceful, organized, and personable — the kind of teammate who makes everyone's day a little smoother. You want to work on a small, high-impact team in a fast-paced startup, and you're looking for a co-op where you'll have real ownership and real responsibility from day one.

What Skills Do I Need?

• Able to work 20-40 hrs/week on-site at our Assembly Square office in Somerville, MA (easily accessible via the Orange Line). We're dog friendly — our Chief Barketing Officer can provide more details.
• Bias for action, flexibility, adaptability, and strong time management skills.
• Ability to deal with ambiguity and take a solution-oriented approach to problem solving.
• Ability to occasionally lift and move items up to 25 lbs.
• Demonstrated ability to independently carry out and present projects to the team and company.
• Strong organizational skills and attention to detail.
• Clear, effective written and verbal communication.
• You already replaced your google search with an AI tool and are excited about finding ways to adopt new technologies
  
  

Key Responsibilities:

Office Operations

• Troubleshoot issues and handle office projects — building, moving, and setting up equipment around HQ.
• Keep the space organized, clean, and fully stocked.
• Monitor the Operations Jira board and inbox; respond to requests.
• Manage inventory and ordering for snacks, food, and office supplies.
• Open, sort, and distribute incoming mail and packages.
• Source, procure, and maintain office equipment.
  
  

Employee Experience

• Support workplace culture initiatives: town halls, happy hours, team events.
• Help create a welcoming, productive environment for all employees.
  
  

Hardware Fulfillment

• Support hardware fulfillment.
  
  

Key Collaborators:

• Business Operations
• IT
• Library Team (Tulip Experience Center)
  
  

Working At Tulip

We know even great candidates experience imposter syndrome. Even if you don't match every requirement, applying gives you the opportunity to be considered.

We're building a strong, diverse team that values hard work, families, and personal well-being. Benefits of working with us include:

• Direct impact on product and culture
• Company events
• Dog-friendly office
• Estimated Compensation: 20-40 hrs/wk, $20–25/hr (based on experience and proficiency)
  
  

We are an equal opportunity employer. At Tulip, we celebrate all. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Help us build an inclusive community that will transform frontline operations.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Please note that we may use AI-based tools to support parts of our hiring process. All data processing is carried out in compliance with local data protection laws, ensuring all personal candidate information is handled securely and ethically.