What are the responsibilities and job description for the Maintenance Manager of Operations position at Tulane University?
Job Description
Responsible for managing and coordinating all trade and general maintenance activities, staff, and projects for the Tulane National Biomedical Research Center (TNBRC). This position directly supervises the General Maintenance Supervisor, as well as licensed trades personnel, Electricians, Plumbers, Locksmiths, Vehicle Mechanics, and Welders.
This role provides leadership in scheduling, training, workload management, and customer service response while ensuring all operations comply with safety, compliance, and performance standards. The position plays a key role in the coordination and execution of in-house and contracted maintenance projects, assuring that project scopes, schedules, and budgets are maintained. It serves as the primary liaison between TNBRC internal stakeholders and the maintenance teams and oversees vendor relationships to ensure timely and quality delivery of services.
The incumbent exercises discretion and independent judgment across operations, project planning, contract management, and personnel leadership in a complex, regulated, and research-driven environment.
Responsibilities
Minimum Qualification:
Tulane University is an equal opportunity educator and employer committed to providing an education and employment environment free of unlawful discrimination, harassment, and retaliation. Legally protected demographic classifications (such as a person’s race, color, religion, age, sex, national origin, shared ancestry, disability, genetics, veteran status, or any other characteristic protected by federal, state, or local laws) are not relied upon as an eligibility, selection or participation criteria for Tulane’s employment or educational programs or activities.
Tulane University is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing an application or during any phase of the interview process, please contact the Office of Human Resources by phone at 504-865-4748 or by email at hr@tulane.edu .
Responsible for managing and coordinating all trade and general maintenance activities, staff, and projects for the Tulane National Biomedical Research Center (TNBRC). This position directly supervises the General Maintenance Supervisor, as well as licensed trades personnel, Electricians, Plumbers, Locksmiths, Vehicle Mechanics, and Welders.
This role provides leadership in scheduling, training, workload management, and customer service response while ensuring all operations comply with safety, compliance, and performance standards. The position plays a key role in the coordination and execution of in-house and contracted maintenance projects, assuring that project scopes, schedules, and budgets are maintained. It serves as the primary liaison between TNBRC internal stakeholders and the maintenance teams and oversees vendor relationships to ensure timely and quality delivery of services.
The incumbent exercises discretion and independent judgment across operations, project planning, contract management, and personnel leadership in a complex, regulated, and research-driven environment.
Responsibilities
- Excellent interpersonal and communication skills, with the ability to collaborate effectively across internal departments and with external vendors or contractors
- Proven leadership and personnel management skills, including staff development, performance oversight, and team building
- Strong organizational and project coordination abilities, with demonstrated success managing multiple priorities, timelines, and deliverables
- Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and familiarity with CMMS systems (e.g., TMA) and eProcurement platforms (e.g., SciQuest)
- Solid analytical and problem-solving skills with attention to detail and a solutions-oriented mindset
- Ability to manage high-pressure situations, meet deadlines, and maintain accountability in both day-to-day and project-based environments
- Comfortable working in a fast-paced, regulated setting with flexibility to respond to urgent needs during evenings, weekends, or holidays as required
- Capacity to handle concurrent assignments, shifting priorities, and unforeseen challenges while maintaining professional composure
Minimum Qualification:
- High School diploma or equivalent
- Minimum of 5 years of hands-on maintenance and/or skilled trades experience
- Minimum of 3 years of supervisory or management experience in facilities, maintenance, or project environments
- Trade certification(s) or bachelor’s degree in a related field
- Experience with maintenance project estimating and contractor oversight
- Background in safety, compliance, and/or regulatory operations
- Experience with academic, research, or biosafety-regulated environments
Tulane University is an equal opportunity educator and employer committed to providing an education and employment environment free of unlawful discrimination, harassment, and retaliation. Legally protected demographic classifications (such as a person’s race, color, religion, age, sex, national origin, shared ancestry, disability, genetics, veteran status, or any other characteristic protected by federal, state, or local laws) are not relied upon as an eligibility, selection or participation criteria for Tulane’s employment or educational programs or activities.
Tulane University is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing an application or during any phase of the interview process, please contact the Office of Human Resources by phone at 504-865-4748 or by email at hr@tulane.edu .