What are the responsibilities and job description for the Front of House Manager position at Tuk Tuk Boom?
Front of House Manager – Tuk Tuk Boom
Job Summary:
We are seeking an experienced and customer-focused Front of House Manager to oversee daily operations at our casual dining Thai & sushi restaurant. This role requires strong leadership, excellent communication, and a passion for hospitality. The ideal candidate will ensure smooth service, manage staff, and maintain a welcoming environment for guests.
Key Responsibilities:
Job Summary:
We are seeking an experienced and customer-focused Front of House Manager to oversee daily operations at our casual dining Thai & sushi restaurant. This role requires strong leadership, excellent communication, and a passion for hospitality. The ideal candidate will ensure smooth service, manage staff, and maintain a welcoming environment for guests.
Key Responsibilities:
- Guest Experience & Service Excellence
- Greet and interact with guests to ensure a positive dining experience.
- Address customer concerns and resolve issues promptly.
- Maintain high service standards and a warm, welcoming atmosphere.
- Staff Management & Training
- Recruit, train, and supervise front-of-house staff, including servers and hosts.
- Schedule shifts and manage staffing levels to meet business needs.
- Conduct regular team meetings to reinforce service expectations and restaurant policies.
- Daily Operations & Efficiency
- Oversee the dining room, ensuring tables are turned efficiently and reservations are managed effectively.
- Collaborate with kitchen staff to ensure seamless service between front and back of house.
- Monitor cleanliness, ambiance, and overall restaurant presentation.
- Expo skills will be trained and required.
- Financial & Inventory Oversight
- Assist in monitoring sales, labor costs, and expenses to ensure profitability.
- Manage cash handling, POS system operations, and end-of-day reporting.
- Oversee front-of-house inventory, including beverages and supplies.
- Compliance & Safety
- Ensure compliance with health, safety, and alcohol regulations.
- Implement restaurant policies and maintain proper food handling procedures.
- 2 years of restaurant management experience, preferably in casual dining.
- Strong leadership and communication skills.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- Proficiency in POS systems and scheduling software.
- Employee discounts and meal benefits.
- Growth opportunities within the company.