What are the responsibilities and job description for the Business Development Representative position at Tufts Medicine Behavioral?
Overview
Acadia Healthcare is a leading provider of behavioral healthcare services across the United States. Acadia operates a growing network of 250 plus behavioral healthcare facilities with approximately 11,100 beds in 39 states and Puerto Rico. With more than 23,000 employees serving approximately 75,000 patients daily, Acadia is the largest stand-alone behavioral health company in the U.S.
Acadia Healthcare’s purpose is to Lead Care With Light and our mission is to be a world-class organization that sets the standard for excellence in the treatment of mental health and addiction concerns. We strive to maintain our standing as a thought leader in the behavioral healthcare industry, providing treatment that is synonymous with compassion and innovation.
Tufts Medicine, a leading integrated academic health system in Massachusetts, and Acadia Healthcare, the largest standalone provider of behavioral health services in the U.S., have partnered to create the Tufts Medicine Behavioral Health Hospital, a state-of-the-art, 144-bed facility in Malden, Massachusetts. Slated to open in early 2026, this hospital is designed to address the growing need for high-quality behavioral health services in the region.
Our Business Development Representatives e xpand lines of service as defined by management by developing and retaining referrals from physicians and other key non-physician referral sources.
Responsibilities
ESSENTIAL FUNCTIONS:
EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:
AHGROW
Acadia Healthcare is a leading provider of behavioral healthcare services across the United States. Acadia operates a growing network of 250 plus behavioral healthcare facilities with approximately 11,100 beds in 39 states and Puerto Rico. With more than 23,000 employees serving approximately 75,000 patients daily, Acadia is the largest stand-alone behavioral health company in the U.S.
Acadia Healthcare’s purpose is to Lead Care With Light and our mission is to be a world-class organization that sets the standard for excellence in the treatment of mental health and addiction concerns. We strive to maintain our standing as a thought leader in the behavioral healthcare industry, providing treatment that is synonymous with compassion and innovation.
Tufts Medicine, a leading integrated academic health system in Massachusetts, and Acadia Healthcare, the largest standalone provider of behavioral health services in the U.S., have partnered to create the Tufts Medicine Behavioral Health Hospital, a state-of-the-art, 144-bed facility in Malden, Massachusetts. Slated to open in early 2026, this hospital is designed to address the growing need for high-quality behavioral health services in the region.
Our Business Development Representatives e xpand lines of service as defined by management by developing and retaining referrals from physicians and other key non-physician referral sources.
Responsibilities
ESSENTIAL FUNCTIONS:
- Collaborate closely with hospital discharge planners, social wor kers, case managers, physicians and management, as well as provide education staff to generate referral sources.
- Develop strong relationships with key referral sources.
- Identify opportunities for partnering and growth.
- Manage leads f rom referral sources and ensure efficient admissions process for clients.
- Increase the number of referral sources within a facility such as with physician, social workers and discharge planners.
- Coordinate with clinical assessment team on referrals for admission based on the services provided by the facility.
- Educa te patient s , families, community and other referral sources on programs, services and amenities provided within facility .
- C oordinate the completion of admission process and ensure appropriate resources are obtained.
- Travel frequently within community, scheduling meetings and developing contacts/referral sources.
- Document referral sources within appropriate contact management system.
- Develop events and educational f orums that demonstrate programs and provide an opportunity to identify potential referral sources.
- Maintain existing referral relationships.
- Utilize analytic tools, such as Salesforce, to effectively plan and evaluate activity to optimize results.
- Represent facility in prof essional forums and communicate mission in all outreach interactions.
- Create outreach initiatives that will regularly communicate facility mission with referral sources through phone, email, e-blast, written notes, events, networking and other professional activities.
- Provide the facility or receiving team with appropriate information to facilitate admission when necessary.
- Create outreach initiatives that will ensure regular communication with top referral sources through phone, email, e-blast, written notes, events, networking and other professional activities.
- Perform other functions and tasks as assigned.
EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:
- High school diploma or equivalent required . Bachelor's degree in Marketing or related health or social services field preferred .
- Two or more year s’ experience in s a les and/or marke ting required .
- Must have and maintain a valid driver's license, main
AHGROW
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